History
AVOXI provides Call Center Technology services to a wide range of industries and organizations. AVOXI has been in business since 2001 and has developed virtual call center phone systems that automatically broadcast voice messages using IVR and ACD technology. IVR is used in conjunction with Automated Call Distribution (ACD systems) to identify callers and provide prerecorded voice prompts and menu selections. Automatic call distribution (ACD) is the heart of an inbound call center.
AVOXI developed an enhanced hosted PBX Solution called AVOXI Core which gives your admin the choice to handle end-user settings or instruct end users on how to handle their own settings.
In 2012, DOW Networks announced its name change to AVOXI. Since 2001, AVOXI has delivered voice over IP (VoIP) services to international businesses, spanning 5 continents and processing over 500,000,000 calls. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, international tour operators plus large enterprises and multinational corporations.
Our ability to quickly design and implement tailored systems backed by responsive support from knowledgeable technicians sets us apart. We work directly with the customer to deliver an innovative, high quality, cost-effective solution to enhance operational efficiency, improve performance and optimize customer service.
Our extensive portfolio includes virtual call center solutions, cloud PBXs, SIP and IAX trunks, hosted IVR and cloud telephony services. In addition, we offer toll free numbers from more countries than anyone in our industry, as well as local numbers that give businesses the advantage of a virtual presence in markets where a physical location doesn’t exist. AVOXI serves clients in numerous industries, with deep experience in travel/hospitality, ethics/compliance, gaming, tech support, insurance, finance and business process outsourcing.
AVOXI Smart Queue
AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions, toll free numbers worldwide, local numbers worldwide, SIP trunks, DID/DDI numbers, VPN solutions, business telephone systems, VoIP phone systems, and conference calling.
AVOXI’s virtual call center solution – Smart Queue adds more to your bottom line. Our hosted call center software solution is built on open-source technology and provides the same features and functionality as proprietary call center platforms – at a fraction of the cost.
Contact AVOXI
Contact AVOXI at +1-770-937-9735 or use the following Contact Information.
Products
Website
- AVOXI – Company website
April 7, 2023
Phone System 