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Asterisk phone grandstream budgetone

Tips for Grandstream Budgetone and Asterisk Use dtmfmode=rfc2833 in your sip.conf for your Grandstream BudgeTone and configure the GS to use “info” DTMF signalling. This provides a workaround to hangups due to problems in the GS (see Asterisk…

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Asterisk cmd AgentLogin

Synopsis: Call agent login Description: AgentLogin([AgentNo][|options]) Asks the agent to login to the system. Always returns -1. While logged in, the agent can receive calls and will hear a ‘beep’ when a new call comes in. The agent…

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PBX Automatic Call Delivery

Automatic Call Delivery ACD is a feature used to route calls in a call center environment to the appropriate agents, based on factors such as time available, skill sets, and priority levels. ACD systems place calls into a…

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Asterisk config agents.conf

agents.conf ACD distributes incoming calls to the agents of a Queue. Agents are configured in the file queues.conf: New in Asterisk v1.2.0: The default for ackcall has been changed to “no” instead of “yes” because of a bug…

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Asterisk Agents

Asterisk call agents Agents are human beings – well, phone extensions that are used by human beings. Setting up agents in the Asterisk config agents.conf file allows you to then assign agents in your call queues as a…

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Asterisk Manager API Action QueueAdd

Action: QueueAdd Parameters: Queue: Existing queue to add member Interface: Member interface (sip/1000, zap/1-1, Local/1000@LocalNumber etc)? Penalty: Entries with higher penalties are considered last Paused: Boolean for member initially paused or not MemberName: Username (Mark Spenser) “asterisk 1.6”…

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Asterisk Manager API Action QueueStatus

The “QueueStatus” request returns statistical information about calls delivered to the existing queues, as well as the corresponding service level. The response consists of zero or more “Event: QueueParams” stanzas, one per queue. Each is followed by zero…

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Asterisk RealTime Queue

The queue application supports dynamic real-time. With dynamic real-time, the queue definition and member list will be reloaded each time a caller joins the queue. Thus queues can be updated in the database and the changes will be…

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Asterisk cmd AddQueueMember

Synopsis: Dynamically adds queue members Description: AddQueueMember(queuename[|interface[|penalty]]): (1.0) AddQueueMember(queuename[|interface[|penalty[|options]]]): (1.2) AddQueueMember(queuename[|interface[|penalty[|options[|membername]]]]): (1.4) AddQueueMember(queuename[,interface[,penalty[,options[,membername[,stateinterface]]]]])): (1.6+) Dynamically adds interface to an existing queue (i.e. the interface “logs on” to the queue, as an agent does with AgentCallbackLogin). Options queuename –…

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Asterisk cmd RemoveQueueMember

Synopsis: Dynamically removes queue members Description: RemoveQueueMember(queuename[|interface]) Dynamically removes interface to an existing queue If the interface is NOT in the queue and there exists an n+101 priority then it will then jump to this priority. Otherwise it…

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ASTCCDB

This is the explanation of the DB problem with ASTCC and CDRs. CDRs in Ast-cc do not work. Below you will see why this does not function properly. In astcc.agi: sub savecdr(): $dbh->do(“INSERT INTO cdrs (cardnum,callerid,callednum,trunk,disposition,billseconds,billcost,callstart) VALUES (”…

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InVitesse Japanese J1 PRI and INS64 BRI solutions

The InVitesse Group Ltd – Japanese PRI/BRI solutions INS64 BRI ISDN Asterisk solutions InVitesse offers Asterisk ISDN based PBX systems and protocol converters for use with the Japanese INS64 ISDN network. Our systems have been operating in production…

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PRI Protocol Converters

If you want to add your company’s products, please read the Posting Guidelines for Promoting Products and Services PRI Protocol Converters As the name suggests, PRI protocol converters convert from one PRI protocol to another and back, for…

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SER module tm

TM module enables stateful processing of SIP transactions. The main use of stateful logic, which is costly in terms of memory and CPU, is some services inherently need state. For example, transaction-based accounting (module acc) needs to process…

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Sunrise J1 PRI solutions

Sunrise J1 PRI protocol converters & VoIP gateways Sunrise Telephone Systems Ltd offers a variety of PRI protocol converters and media gateways for use with the Japanese INS1500 PRI standard. Interfaces have been tested by Sunrise to work…

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