Joined: Tue 28 of Feb, 2006

Help please

Posted:Wed 05 of Jul, 2006 (21:18 UTC)
My agents cannot seem to login to their queue correctly. Is there a way I can restrict invalid logins to the queue so that my system doesn't go beserk when they put in *20 or 20221? any help greatly appreciated, I have searched all boards and read thru the guides and seem to be stuck. Thank you so much.. Teresa