I have a problem configuring asterisk + zoiper biz. What I want to a
achieve is: when some queued calls are answered by an agent, a url is
opened in the agent browser.
Easy, isn't it?
Well, actually i'm not figuring how this could work. What I'm doing is
rely on the Queue asterisk extension which has a URL parameter.
and documentation says:
'URL' allows you to specify a URL that will be sent to the called party
if the channel supports it.
So I set this url, the agent answers the incoming call from the queue,
but zoiper ignores the url that asterisk sent.
I tryed this either with iax2 protocol than with sip, but without results.
My configuration is:
exten => 6000,1,Answer()
exten => 6000,n,Queue(queuetest,nt,http://www.google.com,,60)
musiconhold = default
periodic-announce = messagesivr/attesa1 retry=1
member => IAX2/600
So when client 555 call the extension 6000, it goes in the 'queuetest'
waiting for an answer by client 600. What I expect is that when 600
answers the call, a url is opened on its browser.
I can not use the zoiper feauter Open Url on incoming call, because
I need to open the browser only on some calls not every incoming call.
what i'm doing wrong?