Website: CallHarbor.com
Call Us: (833) 363-VoIP
Who We Are
CallHarbor is more than just a telecommunications company. We’re a full unified communications provider for organizations nationwide. We were publicly launched in 2008, and since then, have made it our top priority to deploy the most affordable and robust systems to cater to the needs of small businesses.
We believe that even small businesses should have the telephony advantages of a large organization, and that’s why we provide enterprise systems for small-business prices. Our mission is to deliver a telecommunications platform that enhances small and medium-sized businesses through modern technologies and value. We never compromise our commitment to outstanding customer service and continued enhancements to our technology.
Our commitment to our customers is unwavering. Our sole business function is to deliver small business Unified Communications as a Service (UCaaS) services. Our CallHarbor team is always working as a team to find the most effective way to advance technology, improve processes, enhance customer service, and expand our ever-growing customer base.
Hosted Business VoIP
Switching to VoIP is beneficial for your business for many reasons. Voice over Internet Protocol, or VoIP, is our speciality at CallHarbor. Simply put, VoIP refers to making phone calls over the internet instead of a regular landline or a mobile network. VoIP saves your company money and gives your organization the ability to utilize many more functions than your plain old telephone service ever could. One of our biggest values is mobility, meaning you have the ability to access your work phone from anywhere.
Award-Winning Features
We don’t believe in tiered plans. At CallHarbor we just have the plan. The one plan that works for everyone. We offer 25+ features with your original plan, a lot of which would come with an add-on price from other VoIP providers.
Call Center Functionality
We feature full inbound call center functionality. You can easily gather detailed statistics on your agents’ calls, monitor service level statistics, and receive detailed email reports. Our Call Center does all the work for you.
Unlimited Calling
CallHarbor features unlimited domestic and long-distance calling, along with some of the lowest cost rates on international and toll-free calls. You don’t have to worry about large overages and ever-changing bills.
Full Unified Communications
We are leaders in UC. CallHarbor features an industry-leading mobile app, web softphone, video calling, chat, and SMS. You don’t need multiple platforms for business communications, just ours.
Along with these incredible features, we also have enhanced voicemail, conference bridging, flat rate billing, full presence support, an easy to use web portal, and a full-featured mobile app.
Our Products
The CallHarbor product has evolved over the years to meet the new demands of the workplace. We continually add additional features, always offering the latest and greatest technology. We use reliable Polycom and Yealink products.
Support
Our customer service is considered above world-class. We have a great Customer Experience Survey score of 6.98 out of 7, with world-class being a score of 6. We deliver 24/7 US-based support via phone, email, chat, and SMS. When you are chatting online with our helpline, you’re chatting with real people. You’ll always reach someone that knows how to help you, without being transferred multiple times.
Contact Us
You can reach our reliable, US-based support team 24/7 by chatting online at CallHarbor.com, emailing us at [email protected] and [email protected], or calling us at (833) 363-VoIP. We’re looking forward to serving you!