PBX & Softphones Blog Articles
Common VoIP Security Threats and Protection Ways
Posted: March 2, 2023 The wide adoption of VoIP (Voice over Internet Protocol) technology has become a popular way for businesses and individuals to communicate with one another. Still, as with any technology, essential security risks come with using VoIP systems. From…
Read More »WebRTC performance testing is complicated
Posted: February 23, 2023 One of the things that boggle the mind is WebRTC performance testing. It stems from the fact that WebRTC has many moving parts AND that it incorporates different disciplines of computer science. Let’s see what we need to know…
Read More »Picking the Best VoIP Headset
Posted: February 2, 2023 Want a hassle-free solution to quickly improve your call quality? A VoIP headset might be the answer. It offers many benefits over traditional deskphones, including noise cancellation, echo reduction and a bonus perk of keeping all your calls…
Read More »Benefits of Virtual Numbers for Small Businesses
Posted: January 19, 2023 As a small business, it is frustrating to miss out on opportunities due to a tight budget, especially when those opportunities are digital. But there’s a bright side: getting a virtual phone number can help you impress your…
Read More »Why IVR is Useful For Customer Service Hotlines
Posted: January 12, 2023 We all know the annoyance of having to wait for a customer service representative to reach our call. Wait times can range from 30 minutes to a few hours. This can negatively impact someone’s schedule if they don’t…
Read More »How an Auto Attendant Can Replace a Receptionist?
Posted: September 6, 2022 Business management is an intricate process of coordinating and organizing various business activities. It mainly involves keeping track of several moving parts, which requires a smooth and effective flow of information to succeed. While there are many communication…
Read More »5 Signs to Upgrade Your Communication System
Posted: August 4, 2022 Over recent years business communication technologies have advanced at a record speed and it’s easier than ever for co-workers and clients to stay connected. Many companies however still have outdated phone systems in place that simply aren’t up…
Read More »Call Tracking: How Did Your Callers Find Your Business
Posted: July 28, 2022 As a business owner, it’s important to know how your customers are finding you. Call tracking can help you do that by providing call statistics on which marketing campaigns are generating the most calls. This data can be…
Read More »Meet 3CX V18 – Connecting Teams & Customers
Posted: September 7, 2021 3CX has released V18 of their business communications software, introducing a whole new set of features for a truly customer-centered solution. The all-in-one integrated system helps teams and their customers connect via text, voice, video or live chat….
Read More »How does a Virtual Switchboard work?
Posted: December 11, 2019 In this post, we will give you all the information you need to know about how a virtual switchboard works. If you are thinking of digitizing your company’s communications or want to improve the telecommunications you are currently using, it…
Read More »Billing for FusionPBX
Posted: October 21, 2019 Billing is one of the most important things if you are running a VoIP business. By billing for your PBX use, you can make a profit of it as the big VoIP companies. Features Billing for FusionPBX application…
Read More »Microsoft Direct Routing
Posted: October 31, 2018 Microsoft Teams is the leader in Unified Communications with over 400,000 businesses using it daily for Inbound and Outbound Voice, Secure chat, Screen sharing, Conferencing, File sharing and more. But the most overlooked feature in Teams is called…
Read More »Grandstream Retailer
Posted: November 16, 2015 Page Contents North America South America Africa Europe Asia List of Grandstream Retailer The list is split by continent to make it easier to find a retailer. North America America – IP Phone Warehouse – Shop the complete…
Read More »How to setup an IVR
Posted: October 21, 2014 This is a quick start guide on how to setup an IVR (interactive voice response system/ auto attendant) using RingRoost’s PBX builder. This process should only take about five minutes start to finish, there is also a youtube…
Read More »RingRoost – How to setup a hosted PBX
Posted: September 14, 2014 The original article can be found here: How to setup your own office PBX Building your own business phone system does not have to be an expensive project or technical nightmare only to be conquered by the most…
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