VoIP Blog - Page 8

Do you know that even a single bad customer experience can cause nearly 32% of your customers to leave? This means that 1 in 3 customers will turn over to the competition if even one of their calls…

Today’s telecommunications industry challenges require routing flexibility from VoIP carriers. MediaCore offers a complete set of routing features, giving service providers more freedom to set their targets and adapt their goals to the complexities of the VoIP market….

Running a call center successfully is no mean feat. There are many dynamics that need to be managed carefully, which can leave you exhausted and with very little energy for the main product/service. So, why not outsource call…

Time and money are two of the most important resources for any business operation. As there are many core functions of an organization, these resources are mainly used in them. Hence, the customer-facing aspects like customer care and…

Website: CallHarbor.com Call Us: (833) 363-VoIP Who We Are CallHarbor is more than just a telecommunications company. We’re a full unified communications provider for organizations nationwide. We were publicly launched in 2008, and since then, have made it…

Call center outsourcing has become a modern-day phenomenon due to a number of reasons. But it is still seen with circumspection by several companies. Some entrepreneurs are worried about giving away their data to a vendor that they…

In this post, we will learn about all the aspects of SIP Trunk that allow companies to expand internationally and reach their customers located abroad. In an almost totally globalized world, more and more companies are selling their products outside…

Do you know what factors you need to consider when choosing the best call center software? Choosing a software to set up a call center that works virtually has a number of advantages, as there are no hardware maintenance costs and…

You can rely on Strategic IT Partner to shift your existing system to the cloud call center dialer. We provide LCR and can help you control costs for your call center. The call centers do not need to…

Get business landline number on your SMARTPHONE Perfect for small businesses and start-ups Time to cut the cord on your office desk phone The phone is an indispensable channel of communication. However, the days of office desk phones are…

Are you currently looking to upgrade your internet phones? Having tried many SIP Internet Phones. One that stands out for us is the German manufactured Snom Phones. Particularly the Snom Phone D785.  Both for quality of build, but…

Microsoft Teams is the communication platform released by the giant technology company in 2016, which has been gaining followers by huge strides in lately, leaving behind other more common tools. This element, included in most Microsoft 365 and…

Voiso is an all-in-one call center solution which takes day-to-day customer interactions to the next level. What Voiso provides to call center agents: necessary WebRTC functionality to dial and to accept calls; CRM data; smart skill-based call distribution;…

Businesses of today are extremely competitive in nature. There is no room for lethargy or resting on one’s laurels. It is important to explore, innovate and excel in every field if you want to stay relevant in the…