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Wiki Blog - Page 4

Why an Evolving Business Cannot Survive Without Contact Center Services?

Businesses of today are extremely competitive in nature. There is no room for lethargy or resting on one’s laurels. It is important to explore, innovate and excel in every field if you want to stay relevant in the…

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How to Lower Call Center Outsourcing Cost Without Compromising Quality?

Call centers and contact centers are integral to any present-day business operation. Without a quality call center representing your brand, your business is more likely to fail than succeed in this extremely competitive world. But costing is one…

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Call Center Software | What is a predictive dialer?

In this post, we will address all the secrets and features about what a predictive dialer actually is. If you have a contact center and have not yet included this feature or simply want to know how to set one…

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How to choose the best IP telephony for business?

Nowadays more and more companies are leaving their traditional telephone systems to switch to VoIP telephony. Many of them still doubt about how to choose the best IP telephony for their business because of a great variety of providers and…

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How to work from home: 5 tools to help your team

If your company needs to telework for a while, these five tools for working from home will help you carry out your work normally. Nowadays, many companies have been forced to work from home due to the situation the…

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VND PBX

VND PBX is a low cost, scalable and easy to manage Cloud-Hosted PBX solution for you. It also has advanced features to ensure support for your future business growth. You can read more about our features here. How…

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New! Work Schedule Software

At Megacall we present a new platform to help companies with the registration of working hours. This new software allows companies to keep a digital record of their workers’ schedules. Also, this new service helps you to comply correctly with the Law that…

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Elision Offers Business Continuity to Call Centers with Its Expertise to Combat COVID 19 Pandemic

Coronavirus has brought the pandemic situation in the world. Millions of people are suffering directly or indirectly because of this virus. To save lives, a majority of governments across the globe has imposed lockdowns. This is affecting businesses…

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Speedflow Makes Available Cloud Deployment for MediaCore SBC

Speedflow Communications Ltd., telecom service and software solutions provider, is delighted to announce that carrier-grade MediaCore SBC is now available as a cloud option following a two-month test period. The move expands the current plethora of platform acquisition…

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The importance of a business case study

Nowadays we find great competition in the market, and when starting with a new project it is essential to make a business case study, which will help to know the response of the customers and the competition before the…

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Virtual PBX: major advantages for enterprises of any size

Business-related telecommunication systems don’t need to be as high-cost as one might assume. Nor does it have to be as unreachable as it may seem. There are plenty of options to consider, yet when it comes to making…

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How does a SIP Trunk work? Discover the secrets of SIP Trunking

SIP Trunk technology is not very widespread in the knowledge of most companies, it is the telecommunications manager of a business who knows how it works and what are the best options to configure it according to the communication…

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5G technology explained. What can we expect?

More and more people are talking about 5G technology and its functions. This year it will begin to take off little by little as more telephone companies and mobiles incorporate it. Let’s see 5G technology explained. 5G technology is an…

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Platform for sending Professional SMS

At Megacall we have created a new platform for sending Professional SMS, which is addressed to all those companies that decide to use this method of communication to send certain information to their customers or carry out marketing campaigns….

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Unified Communications Progressive Dialer Launched

ICTContact is advance progressive dialer and contact centre solution featuring progressive dialling, multi-tenant, unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies suitable for contact centres, entrepreneurs and Service Providers. ICTContact offers smart WebRTC…

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