ComNet Telecom

ComNet Telecom provides SIP-based VoIP connections for residental and business services. Each account provides unlimited incoming and outgoing calls within Hong Kong. Calls to fixed-line and mobile/cellular are unlimited and not charged differently.

Potential subscribers are required to provide a copy of their Hong Kong Identification card and proof of residence (e.g. utility bill). A 7-day free trial is avilable by registering through the website. JPEG/PNG/PDF copies of a HKID and proof of residence will need to be uploaded to their website in order to qualify for the trial. Note: Once you register for the trial, you will be blocked from registering for any service plan on the website. You will have to communicate with their customer service to register for services.

ComNet’s core uses a BroadWorks application platform from BroadSoft.
At the residences, ATA boxes (called Integrated Access Devices, IAD) are provided to subscribers. Additionally, a softphone (Nortel’s Multimedia PC Client v2.0) option is available for people to use the VOIP service without the need for an ATA box.

Default features include:

Caller ID
Call Forwarding

Residential service cost (with the ATA) is $50 HKD/month (~$6.41 USD/month) with a 12 month contract and a pre-payment for 5 months (HKD $250). If you want to use a softphone or already have an ATA then you can opt for the softphone option that is only $25 HKD/month (~$3.20 USD/month) with a 12 month contract and a pre-payment for 6 months (HKD $150). In addition, a By-usage charging plan is available for $28 HKD/month with a 24 month contract and a pre-payment for 2 months (HKD $84). For the By-usage plan, the subscribe is only charged the $28 monthly service charge if a call is made or received on the assigned phone number. The softphone option is great for the BYOD crowd and the Broadsoft platform supports most SIP devices.

ComNet will send the SIP account passsowrd as an SMS to the registered contact phone number.