DataTechLabs: Announcing IVR Builder

Intelligent Easy to Build Interactive Voice Response System

DataTechLabs is proud to annouce IVR Builder:  Highly powerful and easy customizable Intelligent IVR System for anyone – starting from Individuals and small companies to large corporations

IVR Builder is feature rich Intelligent Interactive Voice Response (IVR) System. It combines power of high level programming language with ease of drag-and-drop driven graphical interface. With little learning and with no programming skills one can create applications which can be used in any areas such as:

• Voice responders;
• Voice mailboxes and notification systems;
• Voice controlled automation systems;
• Information inquiry and response;
• Customer database lookup and management;
• Payment processing automation;
• Product ordering, dispatching and status inquiry services;

Large selection of highly customizable building “blocks” allow building of scenarios of virtually unlimited complexity. Here are just some of building block we provide:

• Voice control;
• Text to speech readers in multiple languages;
• Speech parsing;
• Voice recording;
• Touch tone (DTMF) recognition;
• Local voice file storage;
• Flow control via branching, looping and iteration;
• Data types: numerical, strings, objects, arrays of any complexity;
• Data storage and retrieval;
• External API connection and support: data read/write;
• Payment processor integration;
• Third party database integration;
• E-mail and SMS messaging;

For system users, there are range of additional functions integrated in the system:

• Media file manager;
• Voice profile management;
• Incoming number (DID) management;
• Call rating and reports

See a Live Demo (WebRTC based)