Dialshree is a complete contact center solution. It is a perfect fit for any small, medium or large scaled call centers, customer care centers and contact centers. comprehensive and consolidated at the same time. Being one of the top VoIP (Voice over Internet Protocol) solutions providers across the globe, Elisiontec ensures that this contact Center Solution offers intelligence, security and advanced features.
Communication Channels Supported:
- Voice
- SMS
- Fax
We can also integrate:
- Social Media
- Chat
- Video
Key Features of Dialshree: Contact Center Solution:
- Different call routing rules such as sticky agent, skill based call routing, etc.
- Latest and advanced ACD
- 100% or selective voice logging
- Digital Call Recording & Monitoring
- Multi-tenant support
- Multilingual support
- WebRTC Web phone
- Live call Monitoring
- Real-time call status
- Outbound scheduler
- Inbound & Outbound IVR
- Multi-level IVRS
- Voicemail
- Call Park and Pickup
- Call Forwarding
- Call Transfer
- Barge-in
- Whisper
- Conference
- Music on Hold
- Call Disposition Bucket
- Configurable Scripts
- Audio Soundboard
- Callback
- Do not dial control
- Progressive dialer
- Manual dialer
- Auto Dialer
- SIP trunk management
- DID management
- Lead management
- Standard reports and other range of reports
- Graphical reports
- Integration with 3rd Party solutions and applications
- Integrated Billing
- And many more
Dialshree: Contact Center Solution also offers Addons which can be used based on requirement.
Key reasons to use Dialshree: call center software:
- Supports both PRI and SIP enviornment
- Attractive UI / UX
- Easy to scale
- Secure, Robust and Reliable
- Supports multi-tenant environment
- Support
- Thousands of satisfied clients worldwide
- Easy to use, manage and maintain
- Cost effective rates
- Live support
- And more
To explore more details, reach us:
Phone: +91 704 164 9394
Phone: +1 305 328 9898
E-Mail: [email protected]
Visit: http://www.elisiontec.com/contact-center-solution/
April 7, 2023
Phone System 