dot e4

Positioned at the Intersection of Business and Strategy.

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.e4 Technologies: http://www.e4strategies.com

Specialization- Traverse City PBX, .e4 makes technology work for your ISP, MSSP or ITSP. We see technology as your engine for growth ࢀ” helping businesses become more adaptive, competitive and profitable. We partner with industry leaders to deliver the best of breed hardware to advance your business through the intelligent application of technology.

.e4’s unique approach combines proven methods such as process management and known industry best practices together with forward-thinking concepts like running IT “as a business” not “within” a business.

For companies who offer VoIP Services, .e4 provides the easy way to get the hardware to the end user, configured and ready to go
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For new customers, we can provide initial capacities up to 1000 units a week.

The .e4 Advantage!
“¢ Real time XML stock availability.
“¢ Online ordering
“¢ Branded dispatch note (your logo, not .e4)
“¢ Configuration server options
o Use .e4 managed configuration server
o .e4 redirect endpoint to service providers own configuration server

Typical Scenario from End users perspective

1. End User visits service provider’s website and orders a VoIP service
2. Website offers options of hardware for the customer to select
3. End user adds hardware to shopping basket, and pays for service and hardware together
4. VoIP equipment arrives next day, preconfigured and ready to go

Behind the scenes

1. Service provider’s website reads XML information from .e4 to display stock availability
2. Service provider electronically transfers order information (Name, Address, product, SIP username, SIP password) to .e4.
3. .e4 dispatch ordered hardware directly to the end user, including a dispatch note with the service providers branding
4. The SIP details are loaded onto .e4’s configuration server
5. Service provider receives a combined weekly invoice for all orders
Benefits

“¢ No need to Stock or pay for hardware up front. Also no inward shipping fees to your warehouse.
“¢ No need to get involved in packing
“¢ Benefit from reduced shipping rates, because of the shipping volume of .e4
“¢ Ordering can be completely electronic.
“¢ Online monitoring of order status

Setup

This service is generally available to service providers who will buy at least 50 VoIP Endpoint units per month, subject to .e4’s approval. Please contact .e4 to discuss your exact requirements.
Steps
“¢ Agree pricing, invoicing terms and sales forecasts
“¢ We need a PDF of your company letterhead
“¢ Financial setup – agree payment terms
“¢ Agree default SIP configuration for devices.
o Firmware version
o SIP servers
o Which settings customers can change
o NTP Server

By adopting e4’s best practices companies are empowered with the ability to deliver quality services that satisfy business needs, are process-driven, meet cost targets, and achieve performance goals.