Drive Ahead of Competing MVNOs with Top Telecom Billing Systems

As the challenge of competing in the telecom domain becomes more intense than ever, telcos are looking for elusive success strategies. But the problem is that there is no instant success mantra. Every aspect of telecom operation needs to be maneuvered in a way that is in sync with subscriber needs. There is no shortcut to success. So, it is vitally important that telcos, especially MVNOs should choose telecom billing services that are flexible.

Tick the Right Boxes with Flexible and Next-Gen Telecom Software Solutions

For an MVNO to be successful, it requires telecom software solutions that let it perform day-to-day functions. Even more importantly, it should come with the assurance of security and flexibility. As there will be changes in the way telecom services are delivered in the future, the top telecom billing systems are supposed to be adaptable to these changes. Based on all the requirements, MVNO should choose a platform that ticks the following boxes:

Convergent billing

Nothing is more important than convergence, if one has to stay competitive. Winning customer trust with flawless and detailed billing is only possible if the software allows for complete convergence. This makes a real-time OCS (Online Charging System) essential for an MVNO platform. Top telecom OSS solutions and billing services provider use a 3GPP compliant OCS, and an MVNO should make sure that it always has it in its repertoire.

Revenue assurance and complete reporting

Due to the wide scale of telecom operations, there can be certain complexity with regards to revenue assurance. A software that comes with the capability of transaction audits, reconciliation of career bills and fraud detection is an absolute necessity. Many MVNOs make the mistake of not analyzing all the reports, which prevents them for marketing their product in the best way. So, it is advisable that they choose top telecom billing systems that come with complete reporting of telecom service delivered to the subscribers.

Selfcare option

Many customers desire full control over their telecom services. So, self-care option is indispensable. The self-care option should allow for upgradation of devices, plan changes and changes in the payment modes as per customer convenience.

Intuitive interface

Technically limited operators like MVNOs find it very hard to use complex telecom software solutions. Therefore, you should invest in an intuitive platform that can be easily learned and used. As an MVNO, you do not want to end up with a software that has all the functionalities but impossible to use. An intuitive interface like the one provided by Telgoo5 makes the task of MVNOs that much simpler.