Flex PBX from Voicent

Flex PBX is a full-featured, software-based PBX system that includes auto attendant, screened-call forwarding, call queuing, music on hold, personalized greetings, flexible extensions and voice-mail boxes, multi-lingual voice prompts, and much more. It supports VoIP/SIP, Skype, and regular phone lines. It is ideal for businesses that handle many daily incoming calls.

• Flex PBX is affordable and easy to use. Because it is a software package, it offers flexible configuration and unlimited design capability. It has all the features of a traditional, plus much more.
• Flex PBX enables even small businesses to have sophisticated phone systems that increase their credibility and the confidence of clients and prospective clients.

How does it work?

• This Windows-based software uses VOIP technology to make and receive calls through your computer. The calls are delivered either through a VOIP channel, such as SIP or Skype, or through your regular phone lines. The software acts as a complete business phone system.

When a caller calls your telephone number:

• Flex PBX system automatically answers the call and presents the caller with a welcome message and a list of menu choices. You can design the menu choices any way you want.
• The caller can press a key to listen to company information such as driving directions or office hours, or to be transferred to the sales department.
• The caller can enter an extension number directly to ring a company extension.
• Users of an extension can make an outbound call through the shared Flex PBX lines.

This PBX software is great for:

• Saving money by having the PBX system’s auto attendant answer your incoming calls.
• Present your callers with a professional image with music onhold and professional greetings.
• Saving money by sharing phone lines among extensions for outbound calls
• Providing voice mail for each extension with almost unlimited storage size

Key Features Of This Flex PBX Software:

• Easy Point-and-click custom PBX system design and configuration
• No special hardware needed, just your computer an Internet connection
• Extension can be an extenal phone number (automatically forward calls to that number)
• Extension can be a soft phone (Voicent RemoteAgent software) running on a computer located any where..
• Multiple levels of auto attendant (virtual receptionist)
• Displays calls in waiting queue
• Voice mail for each extension
• Access voice mail by phone or by desktop software
• Onhold music during call waiting
• Customized greetings by day and night, weekday or weekend
• Fully integrated with text-to-speech (needs TTS Plug-In)
• Fully integrated with Voicent IVR Studio for more powerful customizations
• Unlimited call waiting queue (enterprise version)

What do I need to use Flex PBX?

1. A desktop or laptop computer with Windows 2000/2003/XP/2008/Vista/Windows 7 operating system.
2. A phone service: could be a VOIP/internet phone service, a PBX system with SIP extensions, or a traditional analog phone line (requires voice modem and XP operating system)

See Also

• Voicent Communications