Focus On “Core” Business Not “Chore” Business

Small business owners are stretched to the limit. They can barely keep up with the demands placed on them running their Core Business. Add the non “Core” tasks and most small business owners become overwhelmed. This is why small business owners need to focus their resources and talent on managing the company’s “Core” functions and not spend time on “Chore” functions.

Chore functions include things like managing the computer systems, managing the office cleaning staff or anything that is not related to what the company was created to do. Telecommunications is one of those “Chore” functions that should be outsourced to a company that specializes in this area. Every minute you spend managing Non-Core or Chore functions is a minute spent no focusing on your primary business.

Businesses can’t afford to spend time managing their communications. Managing communications is not their competitive advantage. Companies should outsource this function to a company whose “Core” function is telecommunications.

Businesses need to make sure they never miss an incoming call. A missed call is potentially missed revenue. Providing excellent customer service is a must in today’s competitive business environment. Solid Virtual Call Center software is a key component of customer service and should be left in the hands of experts.

Should I buy or should I lease a VoIP Phone Systems.
If you can’t predict the future, why would you want to buy a system? If you don’t know how big or small your business will be in 12, 24 or 36 months and if you are unsure as to how changes in your industry will affect the way you do business, why would you purchase any system that could possibly limit your ability to adapt.

Your Phone System Must Be Totally Reliable
Even if there’s a natural disaster like a tornado or power outage you must be able to recreate your system in a very short period of time. A Hosted VoIP phone system, because it is hosted in the Cloud, will actually not go down, even if your physical office has been destroyed. Your users will have access to the phone system as soon as they can get to an internet connection, even if that connection is in their homes.

Read about: VoIP Disaster Recovery and how a Hosted VoIP Phone System can help your company plan for unforeseen disasters.