call queue

  1. Chris Gicale

    QUESTION Call-Pickup unable to function in Call Queue

    Good day! We have been used a call queuing for inbound for rotation purpose. Upon observation call-pickup is not possible to the members of call queue extensions. Is it possible to have the functionality of call-pickup on said scenario? Please let me know workaround. Thank you in advance...
  2. jmcguirl

    QUESTION How do I forward a call to a cell phone when all call queue members are unavailable ie unregistered

    Client asked for the ability to have calls forwarded to cell phones of employees if the internet at their office location goes down. In other words, when all the phones at that location are unavailable/unregistered. I know you can set a misc destination to cell number for an extension that is...
    • jmcguirl
    • Thread
    • call forwarding call queue
    • Replies: 4
    • Forum: Help
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