ivr queue incoming routes

  1. D

    SOLVED Call Routing/Queues/IVR

    Hello I have some call routing questions. Ill try to be as brief as possible Current setup business hours time group to time conditions, day ivr, press 2 tech queue, manually assigned agents then i have the same setup for 7 Nights pushing to different IVRs for each night of the week pushing to...
    • Daniel Fite
    • Thread
    • ivr queue incoming routes
    • Replies: 7
    • Forum: Help
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