3CX Free version ,VM badge not showing when VM is waiting

Joe Diamond CPA

Active Member
Joined
May 5, 2022
Messages
235
Reaction score
73
Hi everyone, happy weekend, I set up 3CX free version which is working quite nicely! BUT the 3CX app for either android or iOS does not show a badge when there is a VM waiting. I am certain that I have all the proper configurations and permissions allowed to show notification badges on the app. As a matter of fact, the app is currently showing a badge since i have "always running in the background" activiated (#1), but it will not update the badge to #2 if there ia a VM waiting, so you never know if someone has left a VM which in essence makes the entire PBX useless! I have reached out to 3CX with no help from them. It is strange though, is there is a VM and you OPEN the app, you do see a VM red badge that there is a VM waiting, just never when you close the app. Any ideas? or is it possible to use another VOIP app with 3CX?
 

Members online

No members online now.

Forum statistics

Threads
26,696
Messages
174,453
Members
20,264
Latest member
TRENT310
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.
Back
Top