How to become an ITSP in B2B telemarketing / auto dialer business

An Internet telephony service provider (ITSP) provides communications services using digital telecommunications medium such as VoIP. An ITSP can offer business voip (hosted PBX services), residential voip services, wholesale voip services, telemarketing services and others. In this page, we will focus how you can offer telemarketing services like voice broadcasting, surveys and polling, appointment reminder, interactive voice broadcasting, sms messaging and fax blasting services to your customers .

There are three main components of a telemarketing oriented ITSP solution.

1) Hardware

To start B2B telemarketing business using ICTBroadcast Service Provider Edition, following are minimum hardware requirements

1. Dedicated server with Quad Core 3.0 ghz processor, 4 GB RAM and 200 GB Hard Disk
2. Sufficient symmetric internet bandwidth considering a single ulaw calls consumes about 87 kbps
3. Fresh installation of CentOS 7.x without any additional software installed.

2) Software

You need following software components to start a complete B2B turn key telemarketing business

1. ICTBroadcast Service Provider License 100 channels or higher channels license to setup your own communication service portal https://www.ictbroadcast.com/packages
2. ICTBroadcast WHMCS Module and other add on modules (optional)
3. WHMCS License as per requirement (optional ) to add features of eCommerce and customer management setup https://www.whmcs.com/pricing/.

3) Telecom carries

That includes Voip / PSTN carriers for voice terminations, SMPP carries for SMS messaging and Email gateways. The admin needs to select a VoIP / PSTN /SMPP carrier that will provide bulk call origination and termination services. Important consideration while selecting a communication carrier provider is in which countries of the world it provides services. Particularly in your target market before engaging their services. Factors such as quality and the availability of support should also be given careful thought before any decision is taken. Many companies will offer automated support as part of a free package and some companies even offer free support from human operators. With the large number of VoIP carriers in the market it is worth spending some time comparing the features and support packages that come as standard. See list of VoIP service providers.

For more detail , please visit following page
How to become ITSP