How to Educate Your Audience Through Dedicated Community Chat Channels

For any agile work environment, sharing knowledge and creating a learning environment is essential. This increases the overall productivity and improves the collaboration between teams

Chat Channels organize the team communication more effectively. While working in a project, the brainstorming sessions between developers and key points from the engineers are valuable key points for future references. 

Thus, a dedicated chat channel which acts as a central repository of useful information related to a particular technology or project will be useful not only for developers across the globe but also educate to the students or other professional who are looking to start their career from these technologies. 

Why We Need a Chat Community in the First Place

1.Utilizing the Resource Time to the fullest

Whether it is a new resource joined in an app development project or an experienced employee working on a new project, they need not waste time to ask people what type of potential bottlenecks they may face in the upcoming project. Or, what type of tried and tested methodology works for their particular project can be found out through these channels.

This will not waste the resource time and increase productivity as they know exactly where to find the answers for their project related queries. 

2. Get answers to your Queries almost Instantly

With Real-time chat communication get your technical questions answered quickly from the appropriate technical experts. Also, you can post solution and help the fellow community members and thus convert your community as knowledge-rich platform. 

3. Get Excellent Tips from Global Expats 

The more your chat channels are publicly active, the more chances that the search engines will rank them as a prominent and trusted community for your technology queries. Thus a query from Austria can be answered from a Silicon Valley expert without any delay. 

4. Expand Your Horizon and Create Powerful Networking            

Community Chat Channels are merely not a pool of knowledge sharing hub alone. But it is a community where   similar engineers as your background works in other top companies as well. This will expand your professional network which helps you in the long run.

How to Create a Chat Channel 

Creating a chat channel has never been easy with the user-friendly real-time chat communication system. Before creating a new channel, browse and search if there are any existing channel that you are looking to join. If not, create a new chat channel. Naming conventions for chat channels are important as it determines the easy readability of the users. 

• Create a new channel by giving it an appropriate name
• Write a 2 lines brief description
• Save the settings who can view the content as a public or private network
• Manually send invite to your team members also.

Types of Channel

Organizing the channel is the easy way to save time and quickly find the relevant information. There are various ways  we can organize the channel by project based, time-based and so on. Here are the commonly used types.

1.Project-based channel

One of the most commonly used chat channel types are project-based channel. Categorizing based on the project helps the other project members to be on the same page and let them know what are the challenges they are facing. 

Knowledge sharing, best practise methods, bugs related tips and so many project related queries can be addressed. Some of the project-based channel like Android Project, IoT App Development project, Live Streaming project and so on. 

2. Team-based channel

Whenever Team standup meeting or quick huddle is not possible due to various busy schedules, these dedicated team based channel is created to bridge the gap. Effective communication system between the team members is the key for the company’s growth. 

These team based channel connects to every member of a team no matter where they are geographically put up. Examples of Team-based channel are Sales Team, Digital Marketing Team, Android Developers Team, Support Team and so on. 

3. Topic-based channel

Topic-based channel are more like an educational content. Where you can create a channel based on a specific topic like Javascript Best Practises, Python Language Tips, Scrum Strategy approach and so on.  

These channels can be made public which will be benefited to the global users as well. Educate the entry-level developers to the students who are aspiring to gain knowledge in that particular area from the valuable inputs from the experienced developers or managers. 

4. Time-based channel

Financial firms like accounting sector or banking sector have time-sensitive projects or deadlines. They work based on the time frame like August Project Roll Out, First Quarterly Sales Plans, Bi-Yearly Marketing Strategy and so on. 

This will make sure the time-based channel are working towards a fixed timeline and completes the projects before  meeting the deadline.  

5. Client-based channel   

One of the most useful channels type is client based channel. Here, right from the sales team to the marketing team, along with designers, testers and developers who work for a particular client can be on the same page. 

If in the middle of the project, if they there is any change in the client’s requirement, the sales team can directly convey it to the developers or designers right through the channel without any delay.    

6. Archived Channel 

Archiving a channel is absolutely necessary for every chat channel group. Once a project is completed, diligently archiving the channel is the best practise for your organization. Hundreds of tested practises, ideas, solutions, bug issues etc may be discussed and found solutions for them. 

These type of approach can be used to reuse the code or follow a standard set of rules for an existing project. Saves time for repetitive tasks. Also, it helps to declutter the inactive channels so that they can be archived for any future reference. 

Wrapping Up

Real-time communication channel embarks on the team collaboration and team building activities in a more logical &  systematic way. Use these consistent communication channel for all your technical learning stuff and find the key information on the go with these instant messaging solutions. Choose a highly customizable, best-in-class chat API and messaging SDK chat channel created in a secure cloud platform.