ICT Innovations

January 19. 2018 ICT Innovations released new version of communications development platform for web developers ICTCore Version 0.8.0

December 3, 2017. New blog post at ICT Innovations about top open source CRM of the year 2017

November 12, 2017. New blog post at ICT Innovations about top open source VoIP and Telecom applications of the year 2017

ICT Innovations is a software development company having experienced and dedicated professionals with expertise in LAMP Stack and computer telephony integration (CTI). ICT Innovations has strong knowledge of Open Source communications technologies as well as in-depth experience of working with open source ICT applications such as Asterisk, Freeswitch, Opensips and RabbitMQ.

Products

ICTBroadcast

ICTBroadcast is a multi-tenant unified communications telemarketing autodialer software solution. It supports Voice broadcasting, SMS broadcasting, Email broadcasting & Fax broadcasting. It is suitable for small business owners, enterprises and Internet telephony service providers. ICTBroadcast is a smart auto dialer software with advanced auto dialing multilingual supported features.
ICTBroadcast is being offered in two editions,  ICTBroadcast Enterprise Edition suitable for organizations/enterprises for their own telemarketing and mass communication needs and ICTBroadcast Service Provider Edition suitable for Internet telephony services providers (ITSP) / carriers to offer hosted telemarketing/mass communications services to their customers and integrate it with their existing infrastructure.

Features & Campaigns supported

Polling and automated Surveys through Voice Broadcasting
Interactive Voice Broadcasting / Press 1 campaign with direct transfer to live agent support
Survey and Polling campaigns support
Fax Broadcasting campaign, Fax blasting

Appointment scheduling, Appointment reminder campaign
Custom designed IVR campaigns designed by drag and drop IVR Designer

How to become an ITSP internet telephone service provider

Autodialer campaign reporting & statistics
Custom and dynamic callerid with !![https://www.ictbroadcast.com/answering-machine-detection-amd-support

ICTFAX

ICTFAX is an Open Source (GPL v 3) multi-user, web-based software solution for service providers based on Open Source Spandsp, Drupal and ICTCore Framework. ICTFAX is an email to fax, web to fax gateway, it supports G.711 faxing, PSTN faxing and T.38 origination and termination.

Released new version of ICTCore V 0.7.5 on March 12, 2017 with following improvements

• Twig based template added for gateway configurations and Application data
• Data and Token libraries updated
• Sip, SMTP and SMPP added as provider sub-type
• MMultitaskingsupport improved for Task and Schedule
• Namespaces and PSR-4 based auto-loading support added
• PhpUnit support added for unit testing

Services

Consultancy services

ICTInnovations offer consultancy services to its clients and work with them to fully understand their exact business requirements. ICTInnovations customize, develop, migrate, integrate and provide network architecture and deployment plans to our international client base.

Support services

ICTInnovations provide support services for Open Source communications technologies such as Asterisk, Freeswitch, OpenSIPS, Plivo and Drupal.

Integration and Development

ICTInnovations offer services to allow the integration of Open Source telephony projects and components into any existing network. ICT Innovations can provide a complete business solution per each individual client’s requirement. We will develop tailored API’s on request to integrate Open Source VoIP projects with your existing communications infrastructure.

Monitoring and Support services

ICTInnovations provide 24/7 support services to monitor VoIP/Linux Servers. This ensures that any outage causes minimal service disruption. We provide immediate support for any issue arising and our professional support team is always available during our client’s business hours. Our monitoring support services include

• Monitoring Linux servers during client’s business hours.
• Maintenance of the Linux server.
• Performance Tuning.
• System security and fixing security holes on a timely basis.
• Urgent support services in case of unplanned issues during client business hours.

Infrastructure and Deployment

We also provide infrastructure and deployment services for hosted and cloud-based telecom solutions.