Interactive Intelligence
Call Center and Enterprise solutions for businesses, both traditional telephone and SIP based. The flagship product, Enterprise Interaction Center, is highly customizable through a tool called Interaction Designer.
The Interaction Client desktop software acts as a softphone and controls analog phones as well. Several other client versions are available as well as a COM API that can be used to design a custom softphone.
Discuss Interactive Intelligence software in their Forums
April 7, 2023
Phone System 