ITooLabs

ITooLabs, founded in 2001, is vendor of own phone platform for telecom providers. Based in London, Skopje and Moscow.

Cloud PBX platform for telecom providers

White Label Cloud PBX with a great user experience and powerful functionality. Offering most relevant business services to SMB, sales departments, multi-branch companies and call centers. Deploy freely with no CAPEX, pay only for active clients.
Features:

Branded for operator excellent web interface;
Communicator for PC;
Mobile App;
Ability to connect a SIM card (FMC);
Support for IP-phones and gateways of leading manufacturers;
Group call processing (ACD) and voice menu;
Rich functionality of the office-PBX;
History and call recording;
Call Statistics and ability to assess the quality of managers;
Integration with CRM and ERP systems;
Pre-billing;
Product and functional segmentation, ability to provide the tariffs for SOHO, SMB and Enterprise.

ITooLabs Cloud PBX allows the operator to increase ARPU, customer loyalty and life-time, and provides the opportunity to take a leading position in the extremely-rapid developing market of new telecom services, cloud services and SaaS.

VAS Applications

Implementing all kinds of customer specific VAS applications for mobile and fixed operators to increase ARPU and boost customers loyality. Voice Mail, Voice Recording and Archiving, Auto and Predictive Dialers, B/OSS and IT Systems Integration and more. Both stand-alone and integrated solutions.
Integrators, vendors and telecom providers are welcome to cooperate.

Solutions for Enterprise companies

Highly reliable solutions for large enterprise networks. Unifiying dial plan for multi-branch organizations. Integrating all kinds of telephone hardware from different vendors. Leveraging new technologies in a most cost-efficient way