Voip-Info’s Bi-Weekly Telecom Roundup aims to help our readers catch up on the latest news and top stories that are trending in the telecommunication space. Check out our post on Fridays to read the latest news on service updates, product upgrades, business mergers, awards and recognitions, and other market trends driving the telecom industry into the future.
Here's what you may have missed this week:
ViewSonic Partners with Intel Unite to Deliver Smarter Meeting Rooms
Trusted global provider of visual solution products, ViewSonic Corporation continues to keep the world connected through a wide portfolio of cutting-edge visual solutions that enhance the way organizations communicate and collaborate. Just recently, ViewSonic partnered with Intel Unite to deliver smarter and more secure unified communications in classrooms and conference rooms.
The partnership allowed ViewSonic and Intel to modernize meeting rooms and help workers improve their communication. “We are constantly striving to deliver the best presentation experience in meeting rooms of all sizes,” said Bonny Cheng, the President of Global Product at ViewSonic. “Along with facilitating collaboration, our ViewBoard platform was designed to provide IT departments with the ability to easily manage complex UC.”
By combining the ViewSonic ViewBoard with the Intel Unite application, employees can wirelessly share their screen content to the ViewBoard and facilitate easy communication with their colleagues. From digital collaboration and video conferencing to hardware management and room lighting controls, users can seamlessly manage every aspect of the UC experience.
Dialpad Opens New Office in Austin, Tx
In keeping with the company’s mission to help deliver the next generation communications solutions that enable businesses to “connect everyone and work anywhere”, San Francisco-based cloud communications provider has recently opened its doors in Austin, Texas.
Located within the Austin WeWork facility in University Park, the new hub serves as the headquarter for Dialpad’s growing customer support and sales team. “WeWork and their facilities are the ideal place for us as we grow our customer base across the country and around the world,” said Craig Walker, the Chief Executive Officer and Co-founder of Dialpad. “They already house so many companies who are a part of the Anywhere Worker workforce, so it was a natural for us to plant our flag with them in Texas.”
According to Walker, Dialpad’s move to Texas will enable them to secure new talents that will help them enhance their services and deliver top quality products for their customer base. “We chose Austin to house some of our most critical business functions due to its central location and the rich talent pool that resides in the Texas state capital,” said Walker. “When we hired Richard Rivera, a native Austinite as our Chief Revenue Officer last April, it was clear that Austin would quickly become the center of our Sales and Support organizations. Austin also has a very vibrant tech scene, with an already skilled and experienced cloud business ready workforce that is very similar to Silicon Valley’s. When you add up all that’s going on in the city, and the surrounding communities, it made it easy to put our operations hub in Austin.”
Currently, Dialpad has 29 employees working in the Austin office and they are still looking for 6 talented individuals to complete their team.
Zoiper Rolls Out Its New Intuitive Softphone Solution
Softphone pioneer Zoiper recently launched its secure, smart, and user-friendly communications application that combines webRTC and Session Initiation Protocol (SIP). The new Zoiper 5 is specifically optimized for seamless user experience, featuring simplified interface navigation and automatic account creation as well as HD audio and video.
Designed using a robust standards-based VoIP SDK, Zoiper is a bring your own device (BYOD) over the top (OTT) app that transforms communication tools into powerful business platforms. “The new Zoiper 5 desktop softphone is yet our team’s most capacious Zoiper product to date,” said Joachim Vanheuverzwijn, the Chief Technology Officer at Zoiper.
The new Zoiper 5 PRO desktop softphone runs on different platforms including macOS, Windows, and Linux as well as integrates contacts from LDAP, Outlook, Google, Windows, and macOS. This intuitive softphone allows advanced calling from third-party applications such as email clients, browsers, call center software, and other web-based solutions. With its flexible settings option, users can easily choose which contact sources to see in their Contact List.
VOSS Now Supports Microsoft Teams
Multinational unified communications and collaboration (UC&C) company, VOSS Solutions recently announced that its flagship product, VOSS-4-UC, now supports Microsoft Teams. Ranked as the world’s number one unified communications (UC) operational management platform, VOSS-4-UC helps businesses develop, operate, and optimize UC environments, in the cloud or on-premises.
“VOSS has been providing enterprise-grade UC migration and management solutions for Microsoft UC environments for some time now,” said Christopher Martini, the Vice President at VOSS Solutions. “The evolution of Skype for Business into Microsoft Teams is a logical step for Microsoft, as they look to capitalize on the tremendous amount of interest in these tools at the enterprise level.” As a chat-based workspace component of Microsoft’s Office 365, Microsoft Teams enables businesses to enhance the UC experience by bringing people and content as well as communications tools and solutions (e.g. instant messaging, conferencing, enterprise voice, emails, chats, and more) into one, central location.
By leveraging Microsoft Teams, VOSS aims to help businesses enhance their Microsoft UC experience and improve their productivity. “We are excited by the momentum building around our solutions, as we introduce advanced automation to improve the productivity and collaboration of organizations around the world,” added Martini. “Provisioning Microsoft Teams is a logical next-step for VOSS, and we are pleased to be at the forefront of the UC management market in offering this crucial capability.”