In today's complex and fast-paced retail world, smart consumers are expecting fast service, quick response to issues, and seamless purchase, delivery, exchange, and return of products or goods. All of these demands can put a lot of pressure on the retailers. In order to alleviate the pressure of meeting customers’ expectations and to keep up with the rapidly changing business landscape, retailers must look for innovative ways to deliver a dynamic, omnichannel customer experience that crosses the boundaries between digital and brick and mortar environments.
Read below for the most current press releases from VoIP providers and other telecom industry leaders.
Voice over Internet Protocol (VoIP) has transformed the communication space and showed businesses an easier and cheaper way to receive and/or make calls over the Internet than using a plain old telephone service (POTs). However, as VoIP becomes a commodity in the business communication industry, service providers must upgrade their aging voice networks and services to remain competitive while concurrently managing their voice infrastructure and operations.
To upgrade communications infrastructure and fully embrace digital transformation, businesses should have the most efficient technologies and the right partners who can help them speed up their productivity and drive business growth. Through long-lasting strategic partnerships, organizations can aid each other in delivering effective and cost-efficient solutions to stay relevant and profitable in the business communication space.
Voip-Info’s Weekly Telecom Roundup aims to help our readers catch up on the latest news and top stories that are trending in the telecommunication space. Check out our post every Friday to read the latest news on service updates, product upgrades, business mergers, awards and recognitions, and other market trends driving the telecom industry into the future.
Here's what you may have missed this week:
The Internet of Things (IoT) gives businesses a new and better way to communicate and interact by allowing the devices that are constantly used (such laptops, smartphones, and tablets) and other appliances (such as light switches, washing machines, refrigerators, and coffee makers) to work seamlessly together. With the advent of cloud solutions and other digital technologies, the use of IoT for business communications has helped revolutionize the workplace in a number of ways such as delivering better customer service, improving decision making, and simplifying workflows.
In a world where customer’s attention span has drastically decreased as their demand increases, using an innovative mobile messaging solution can give organizations the opportunity to get their messages across nearly instantaneously. Mobile messaging solutions like short message service (SMS) enables organizations to enhance customer interactions, improve their branding, and drive business sales. Through SMS technology, organizations can also help their employees foster productivity and efficiency in the workplace.
Partnerships, mergers, and acquisitions have a profound impact on an organization’s growth. Although these strategic alliances are the norm in business, it’s not every day that two key players in the cloud communication space decide to join forces.
In today’s digital age, the Internet of Things (IoT) is no longer just a buzzword. The IoT has the potential to transform everyday life, redefining the way businesses work and how devices and people interact and connect with each other. With the advent of digital transformation, more sophisticated tools and technologies are created, bringing the IoT industry to a new level.
In the healthcare industry, it is essential to have an effective, real-time communication system in order to optimize patient care. This is why healthcare professionals, especially remote clinicians, seek a robust communication solution that enables them to easily connect with their patients from anywhere and at any time. One tool that empowers caregivers to improve clinical workflows and provide a higher level of patient-centric care is Yorktel’s mobile telehealth kit.
The advent of mobile technology has paved the way for the emergence of over-the-top (OTT ) messaging apps like WhatsApp, Google Hangouts, and Facebook Messenger, all of which enable individuals to connect and reach all of their contacts in a seamless way. As OTT messaging apps continue to transform and change the mobile messaging market, traditional short message service (SMS) and multimedia messaging service (MMS) are overshadowed by these advanced messaging mediums in terms of functionalities and features.