ShoreTel Teamwork Empowers Teams and Mobile Workers

Zenica JoyApr 10, 2017

Working effectively as a team can encourage good communication habits, enhance output quality, boost employee morale, and improve business efficiency. Tasks and projects are also accomplished at a much faster rate when completed by a team rather than an individual. With today’s dynamic, global workforce, possessing a strong team environment is crucial for the success of a business. ShoreTel, one of the leading providers of communication solutions for enterprises, aims to promote easy communication and encourage effective collaboration amongst teams with their latest offering: ShoreTel Teamwork.

As a mobile-first collaboration solution, ShoreTel Teamwork was developed to deliver a convenient virtual workspace that brings teams together, allowing them to share content, send messages, create and assign tasks to coworkers, and manage personal task lists in an easy and seamless manner. Teamwork is part ShoreTel's Essentials, Standard, and Advanced service offerings for Connect CLOUD customers in Canada and the U.S.

Enhancing Team Collaboration and Simplifying Workflows with ShoreTel Teamwork

Organizations need a mobile and robust collaboration solution that can streamline workflows and enable teams to be more productive while on the go. In order to enhance team collaboration and achieve business goals, organizations need to embrace new tools that can help integrate tasks management with conversations like ShoreTel Teamwork.

As an enterprise-grade mobile app, Teamwork provides a virtual workspace where teams can seamlessly collaborate with each other using tools like messaging, tasks management, and file sharing. By integrating these productivity tools with ShoreTel Connect CLOUD, end users can obtain a full-featured unified communications and collaboration solution to eliminate siloed teams and boost cross-team productivity.Eugenia Corrales SVP ShoreTel

Eugenia Corrales, the Senior Vice President of Solutions Group at ShoreTel, shared how Teamwork can help employees, especially the mobile workers, be more productive while on the go.  “As businesses continue to embrace new productivity technologies, mobile and efficient collaboration tools become critical," she said. “ShoreTel Teamwork streamlines work communications by tightly integrating task management with conversations, reducing email overload and providing colleagues instant access to each other. It is an application for modern users who are not tethered to their desks, enabling them to work across teams with seamless integration inside our communication solutions.”

Designed for teams and with the mobile worker in mind, ShoreTel Teamwork is a secure, scalable, and easy to use application that enables employees to work more efficiently and productively, whether at home, in the office, or on the go. Beyond the collaboration aspects, Teamwork also helps new team members review previous files and workspace activities so that they can hasten projects and accomplish their tasks more efficiently. This helps to reduce the amount of time it would normally take to onboard employees onto a new project.

How Teamwork Empowers Mobile Workers

ShoreTel offers unmatched flexibility and ease for organizations looking to increase their business productivity and drive innovation. As an enterprise-grade collaboration solution, ShoreTel Teamwork empowers mobile workers to be more productive from anywhere, using any device. Built on a modern cloud architecture with end-to-end encryption for security and scalability, ShoreTel Teamwork provides the following benefits:ShoreTel Teamwork Application

  • Enables teams to work from anywhere. Teamwork brings teams together by letting them efficiently collaborate, regardless of the location. This cutting-edge collaboration tool enables Connect CLOUD users to send messages, share content, and schedule and assign tasks from their mobile devices at any time.
  • Enhances employee productivity. With ShoreTel Teamwork, users gain the ability to group and monitor projects, share content, and manage task lists via a simple app. Teamwork workspaces provide a consolidated place where teams can collaborate with ease. And by using personal dashboards, end users can conveniently organize and identify items that pertain to them.
  • Easy to deploy and manage. ShoreTel Teamwork’s intuitive UI is easy to configure and manage. Connect CLOUD users with Standard, Essentials, or Advanced service plans can download a free Android or iOS Teamwork app for their mobile device.
  • Delivers scalability, reliability, and security.  Built from the ground up on the ShoreTel SummitTM architecture, Teamwork delivers on-demand scalability and security that businesses can depend on. Plus, its end-to-end encryption feature ensures that data is transmitted safely and securely at all times.

Key Features of ShoreTel Teamwork

  • Personal Dashboard: This allows workers to stay organized by providing a single source for them to view their tasks, mentions, and new items.
  • Virtual Workspaces: Enables employees to keep their projects organized by creating convenient ‘virtual rooms’ where teams can collaborate in a seamless way.
  • File Sharing: Users can upload files directly to a workspace so team members can instantly access all documents, anywhere, at any time.  
  • Messaging: ShoreTel Teamwork’s messaging capability lets all team members within a workspace collaborate and communicate via chat. Plus, users will be notified of unread messages and any messages they are mentioned in, in case they are away when the message is delivered.
  • Mentions: This key feature enables users to get attention by tagging them with @mentions so they are notified of comments and questions within the workspaces.
  • Tasks: Team leaders can assign tasks with due dates to members and get a holistic view of a workspace to-do list to identify workload and appropriate timelines.

For more information about Teamwork and ShoreTel's comprehensive Voice over Internet Protocol (VoIP) communications solutions, please visit their website.


About ShoreTel

ShoreTel (NASDAQ: SHOR) is a leading telecommunications provider that delivers unified communications solutions for businesses worldwide. Headquartered in Sunnyvale, California with regional offices in the United Kingdom, Spain, Germany, India, and Australia, ShoreTel offers a plethora of business phone systems and comprehensive unified communications and contact center solutions with a fully hosted voice and short message service (SMS) development platform.  ShoreTel gives customers the freedom to choose the best communication and collaboration solutions in the cloud, onsite, or a hybrid of both, to suit any type of business.