Voip-Info’s Weekly Telecom Roundup aims to help our readers catch up on the latest news and top stories that are trending in the telecommunication space. Check out our post every Friday to read the latest news on service updates, product upgrades, business mergers, awards and recognitions, and other market trends driving the telecom industry into the future.
Here are the top news stories that you may have missed this week:
CallTower Collaborates with CarrierSales to Bring Cost-Effective Business Communication Solutions
Industry leading global unified communications (UC) and collaboration company, CallTower has recently teamed up with an award-winning master agent, CarrierSales. Through this partnership, CallTower will be able to support CarrierSales in delivering comprehensive enterprise communication solutions to their partners.
“CallTower is in a unique position in the UC Global Market,” said Richard Murray, the President of CarrierSales. “They are the only organization that can deliver a voice-enabled Microsoft Skype for Business solution which is native with Office 365 and provide a full unified communications solution powered by Cisco.”
William Rubio, the Chief Revenue Officer of CallTower, also expressed his enthusiasm about their partnership with CarrierSales. “We are thrilled to be aligned with CarrierSales,” said Rubio. “CallTower is dedicated to providing CarrierSales with support throughout the sales process, implementation, adoption, and training. Our on-going customer support is performed by a team of personable and diligent business communication experts, ensuring a white glove customer experience.”
Through this collaboration, CarrierSales will be able to provide their customer base with cost-effective, dynamic enterprise communication solutions that include Microsoft and Cisco UCaaS solutions with key integrations, contact center solutions, and video conferencing via CallTower’s admin web portal, the CallTower Connect.
Pulsar360 Expands its Data Center in Connecticut
North American-based business communications, disaster recovery, and cloud PBX service provider, Pulsar360 has recently announced the opening of their fourth data center at ChimeNet in Wallingford, Connecticut. ChimeNet is a data networking service provider that deliver innovative IT solutions and 24/7 support for business clients who need to share content sensitive information, access the Internet securely, and deploy state of the art networking equipment.
“ChimeNet was a logical choice because they offer connectivity to all of the major telecommunications carriers and provide one of the most reliable and most secure network infrastructures available in Connecticut,” said Michael Dozier, the President and CEO of Pulsar360.
Aside from expanding its geographic diversity, Pulsar360 aims to enhance its capabilities and relationship with strategic partners in the state of Connecticut. The company has tapped Genie Innovations, Inc. (dba IP Genie) to be the service provider for its sole-source contract with the Connecticut Center for Advanced Technology, Inc. (CCAT) and the Connecticut Capitol Region Council of Governments (CRCOG).
Matt Hoey, the Director of CLEC Operations at ChimeNet, also expressed his excitement about the partnership. “We are thrilled to partner with Pulsar360, a leader in hosted voice communications systems, to utilize the ChimeNet secure data center,” said Hoey. “Together we will expand statewide access to Pulsar360 and Genie Innovations services, which will enable clients to have secure, reliable access to hosted voice services at competitive rates.”
“The Connecticut Education Network (CEN) has a direct connection into the ChimeNet data center. All Genie Innovation and Pulsar360 Hosted Solutions and SIP Trunks will be directly connected to customers on the CEN network. Along with our highly reliable and fully redundant offerings, this provides the most direct, the fastest and the most reliable connection possible to users on the CEN network,” added Dozier.
8x8 Unveils New Global Distribution Model for Master Agents and Distributors
The world’s first Communications Cloud provider 8x8 Inc. (NASDAQ: EGHT) recently introduced a new global distribution model for master agents and distributors. The new enhancements to 8x8’s international channel program enable master agents and distributors to accelerate their marketing and sales of 8x8 Communications Cloud services and to provide a clear blueprint for expanding their partnership with 8x8 in new locations.
“Mid-market and enterprise companies rely on their trusted partners for guidance on communications and collaboration solutions to increase business productivity and profitability,” said Christopher Peters, the Global Channel Chief of 8x8. “Under the new global distribution model, 8x8 is investing in Master Agents and Distributors that will allow us to take our products and services to market at greater scale and to better address customer needs.”
Through this new global distribution model, 8x8’s master agents and distributors can increase their profits and revenue while helping the company to further scale and boost their global sales velocity and go-to-market strategies. “A consolidated distribution model aligning partners with those Master Agents and Distributors that provide sales enablement and support for 8x8 Communications Cloud solutions will benefit the entire global partner ecosystem’s ability to enable and support their customers,” added Peters.
Plus, the new program also enables 8x8’s partners (those with international reach) to enter into a Global Framework Agreement with 8x8. One company that benefitted from this new program is AVANT Communications. “As part of AVANT’s expansion strategy into the UK and European markets, partnering with a proven leader that has demonstrated success repeatedly was an easy decision,” said Ian Kieninger, the CEO of AVANT Communications. “Given the synergies between AVANT’s channel sales enablement strategy coupled with 8x8’s market-leading business communications solutions and global resources to support mid-market and enterprise focused partners, this was a natural evolution of our partnership. The Global Framework makes it that much easier to support new partners in Europe with proven vendors they want to represent. It’s a win-win.”
StarLeaf Shakes Up the Collaboration Space with Its New Powerful App
StarLeaf, the leading cloud video conferencing and calling provider, has recently introduced a new, powerful app that blends messaging, voice, video calling, and meetings into one seamless solution. The StarLeaf app aims to transform how businesses communicate by delivering a simple, secure, and instant way to call, message, and meet from anywhere and across any device.
“This is StarLeaf, so you can expect our new app to challenge the status quo and offer unrivaled ease of use and a level of interoperability that no other provider can match,” said Mark Loney, the Chief Executive Officer of StarLeaf. “Naturally we’ve made it possible for people to jump from a private or group chat straight into a video meeting without worrying about the system they want to use.”
Designed with security at its heart, this feature-rich and easy to use app blends all conversations, whether video, chat, and voice in a seamless manner. Because of this, teams can easily go from a conversation straight into a video call, complete with message history in all devices. The StarLeaf app also ensures that businesses keep control of all shared information across their organization. Plus, it allows users to manage and view all upcoming meetings as well as join scheduled meeting in one click.
The StarLeaf app will be showcased at this year’s InfoComm at Orlando on June 14-16. The app is scheduled for general release this coming September 2017 and is available for Apple OSX and iOS, Microsoft Windows, and all Android devices.