Voip-Info’s Weekly Telecom Roundup aims to help our readers catch up on the latest news and top stories that are trending in the telecommunication space. Check out our post every Friday to read the latest news on service updates, product upgrades, business mergers, awards and recognitions, and other market trends driving the telecom industry into the future.
Here's what you may have missed this week:
BroadSoft Partners with Optus to Bring Cloud-based Telephony Services to Australian SMBs
A global market leader in cloud-based software for unified communications, collaboration, and contact center solutions, BroadSoft (NASDAQ:BSFT) recently introduced their managed cloud platform to the Australian market. The company also secured Optus, one of the leading telecommunications companies in the country, as its first partner and customer.
“We are delighted to be collaborating with Optus to deliver their 'Loop' service in the Australian SMB market,” said Jonathan Reid, the Asia Pacific Managing Director of Emerging Markets at BroadSoft. “As our first large scale deployment in Australia on the BroadCloud platform, we look forward to working together to support the Optus “Loop” suite of products for their SMB customers.”
Through BroadCloud, BroadSoft will provide Optus with a proven Software as a service (SaaS) delivery platform that enables the company to quickly deploy a complete Unified Communications (UC) solution for their small and mid-sized business customers.
Matthew Ball, the Head of Optus Small & Medium Business, said, “The small and medium business market in Australia is a major strategic focus for Optus. With over two million SMB customers in Australia and their communications requirements constantly changing and evolving, we are delivering increased flexibility and mobility to our SMB customers through Optus Loop. We are ensuring they have a feature laden enterprise PABX capability at a small and medium business price.”
Unify Square Unveils Updated and Enhanced PowerSuite SaaS Offering
Unify Square, a leading provider of cutting-edge unified communications software and cloud managed services for Skype for Business, has recently unveiled their updated version of PowerSuite, an Azure-based integrated UC performance and operations solutions.
Powered by our UC-CoreTM technology, the PowerSuite provides a holistic and actionable set of insights into Skype for Business. This SaaS offering delivers an SOF-certified SfB solution with innovative automation, unrivaled performance, and smarter analytics, giving users the ability to efficiently run Skype for Business operations at a global scale.
Scott Gode, the Chief Product Marketing Officer at Unify Square, shared how their new SaaS offering can be beneficial for Skype for Business users. “Larger, more distributed workforces are increasing the demand for flexible, scalable communication and collaboration solutions,” said Gode. “The new PowerSuite offering further underscores our corporate mission of making Skype for Business the best run service in enterprise IT and is configured to allow IT to derive superior performance from Skype for Business. With this new release, some of the largest Fortune 500 enterprises in the world are now realizing our mission, by leveraging PowerSuite’s ability to increase actionability, improve efficiency and decrease time-to-resolution.”
Trusted by some of the world’s leading organizations, the PowerSuite optimizes Skype for Business performance management with its new enhancements that include the following: Skype for Business Online Readiness; Device Management; Entry-Level Offering; Managed Services Made Easy; White Glove Services; and Self-Service or We-Service Choice.
Masergy Rolls Out New SD-WAN Managed Service, SD-WAN Go
Masergy, one of the leading networking and cloud communications service providers, recently added SD-WAN Go as part of its comprehensive portfolio of next-generation networking solutions.
SD-WAN Go is Masergy’s second managed SD-WAN offering that is designed for small and mid-sized businesses. This networking solution is a "bring-your-own-bandwidth" offering. This only means that SD-WAN Go can interoperate with third-party vendors’ WANs and circuits.
“Adopting SD-WAN Go is like moving from a paper map to Google Maps. We give users real-time visibility into their WANs,” said Chris MacFarland, the Chief Executive Officer at Masergy. “SD-WAN Go lets businesses rapidly and securely add locations and introduce network intelligence to meet their application performance needs.”
SD-WAN Go complements Masergy’s existing SD-WAN Pro solution. With two managed SD-WAN options, Masergy enables their partners and their end-users to “reach more customers that have different connectivity and cost restrictions,” said Drew Lydecker, the co-founder of master agent Avant Communications, one of Masergy’s Platinum partners. "From a partner perspective, SD-WAN Go gives us a 'light' option that lets us promote all of the qualities that make Masergy a great partner – like their white-glove management approach – now to a broader audience."
Like SD-WAN Pro, the SD-WAN Go takes a hybrid approach and can enable businesses to use their existing or new connections (dedicated, private, broadband, or 4G) to redirect and tunnel data across the public Internet and over Masergy’s Software-Defined Platform. This is made possible through Zero-touch provisioning, wide area network (WAN) optimization, secure local Internet offload, PoP-to-cloud SLAs, and centralized policy and configuration management.
Windstream Expands Its Local Metro Fiber Network in Knoxville
Leading provider of advanced network communication solutions Windstream (NASDAQ:WIN) has recently announced the expansion of its metro fiber network in Knoxville. This expansion aims to provide the city’s growing business community with top-of-the-line fiber and fixed wireless infrastructure that connects more data centers and commercial buildings into Windstream’s high-speed nationwide fiber network.
“"With a metropolitan area that has grown to more than a million residents and is home to a number of influential companies and organizations including the University of Tennessee’s flagship campus, Knoxville is an incredibly important regional economic hub,” said Jeff Lowney, the Regional President for Windstream. “Knoxville, like many other parts of Tennessee, has experienced tremendous economic growth over the past five years, and we are excited to do our part to help the area sustain those levels of growth by investing in our local fiber and fixed wireless networks.”
By expanding its local metro fiber in Knoxville, Windstream helps businesses to easily and directly connect to other major and mid-sized businesses across the country. This will also enable business customers to take advantage of the company’s advanced network communications and technology solutions. These services include unified communications, fixed wireless service, managed services, network security, business continuity, network solutions, and cloud computing solutions; all of which are delivered with the support of a truly local team.