OmegaDial is a web-based auto dialer for high-volume call campaigns that works with Asterisk. It was designed to keep large pools of call agents busy, on the phone and talking to potential customers. It works hand-in-hand with the Configurator, Asteria Solutions Group’s Asterisk™ configuration tool.
Features
- Support for TDM, T1/E1, and VoIP.
- Hundreds of concurrent dials (throughput dependent on servers and bandwidth).
- Highly Customized Answering Machine Detection (AMD) for enhanced message playback capability.
- Easy to use graphical IVR builder for campaigns requiring prompts and custom sounds.
- Web interface for campaign setup, scheduling, uploading sound files, and number pools.
- Campaign statistics including throughput, call duration, polling results.
- When combined with Assist Call Center Agent interface, easy integration with web-based customer relationship management (CRM) applications.
April 7, 2023
Phone System 