PBX Call Forwarding

Call Forwarding is a feature used to route calls to some other destination, optionally based upon some reason.

• Call Forward Unconditional call forward to some other extension, whereby calls are sent to the other extension regardless.
• Call forward on no answer, when they are transferred if the original destination is unanswered after some period of time or number of rings.
• Call forward on busy, transferred when the original extension is engaged.
• Call forward on DND, transferred when the original extension is in Do Not Disturb.

Destinations can usually be on net (other extensions or voicemail) or off net (an external PSTN number or another system).

See Also

• PBX features