PBX Call Pickup

Call Pickup the ability to pull a ringing call to the phone you are currently on.

There are two main types:-

• Group call pickup, this allows you to collect a call from any ringing phone that is in the same pickup group as you, if there were more than one phone ringing then you would have no control over which call you collected.
• Directed pickup, this allows you to pickup a call at a specific extension, maybe you’re in another office and you hear a phone ringing and wonder if it’s yours. You dial the pickup number and your extension, and the call will only transfer if it is your extension.

Group call pickup is typically invoked by dialing *8# or *8 from another phone in the call pickup group.

You can change *8 to something else – see Asterisk config features.conf

See Also

• PBX features
• Pickup service document for windows.