QueueWiz

QueueWiz is a free web app for interactive, quick and accurate call center sizing, cost and revenue simulation.

You can insert your data with the intuitive interface, and it will estimate:

• traffic intensity
• expected wait times
• agents’ engagement
• revenue per call and per agent
• hourly margins.

You can save your simulation and share it via email or social media.

It is completely free of charge and has no strings attached.
Try it at http://queuewiz.queuemetrics.com

See also

• QueueMetrics call center monitoring and reporting tool