A Skype IVR application can be set up by configuring an IVR software to use a Skype service. Skype is not SIP based, however, Skype is working on a new release to support SIP.
Unlike traditional IVR system, there is no need for any telephony hardware when setting up a Skype IVR system.
How do people call a Skype IVR?
Skype provides a SkypeIn number, which is a regular phone number. People call the SkypeIn number the same way as any other landline or cell phone number. Callers cannot tell any difference between a regular phone number or a SkypeIn number.
Skype IVR Vendors
- Open source IVR example for Skype no hardware required handles PSTN and Skype to Skype calls. IVR for Skype
- PrettyMay offers a Skype Certified IVR system on Windows OS. Skype IVR software