Snap

Snap is at it’s core a Windows Dialer. Keep on top of the new features by subscribing to our blog.

Check it out at http://www.snapanumber.com.

Standard Features

• At your finger tips, easy switching between locations/connections.
• Balloon Tips
• Call Log

o Dial directly from Call Log
o Searchable

• Command line dialing
• Easily drag and drop phone numbers into Snap
• Enhanced Caller ID when dialing

o For Outlook users, searches contacts for the proper caller id name

• Hides in the System Tray and does not bother you with annoying pop-ups or other nuisances
• Redial recently used phone numbers quickly
• Intuitive interface, Fast learning curve
• Message waiting indicator
• “Mini Snap” bar, efficiently use your screen’s real estate

o Tight integration for Outlook users, Searches Outlook contacts, open them quickly

• Multi-Connection Technology
• Recent calls in the System Tray
• Simple Installation
• Supports automatic updates

Asterisk Management API Connection

• Easy access to voice mail extension
• Call Status on incoming and outgoing calls

o Call timer
o Easily redial after a call is hung up or disconnected
o Hangup Calls
o For Outlook Users
+ Contact Picture (if available) shown on Call Status window+ Enhanced caller name retreived from Address Book+ Quick acess to open contact in Outlooko Transfer Calls

• CRM Support

o Automatically open CRM when phone Rings or is Answered (or none, can be opened manually)
o Pop up any web site and pass caller information (works with Sugar CRM!)
o Pass caller information to any program (passes parameters)
o Use a regular expression to avoid poping on internal extensions

• Letters are automatically dialed as numbers
• Message Waiting Indicator in system tray (MWI)
• Notification when connection is lost
• Shows mailbox voicemail count
• More features coming soon…

Microsoft Office (Word, PowerPoint, Excel)

• Custom actions are presented on Smart Tag menu
• Detected phone numbers are underlined with dots
• Supports Excel 2003
• Supports Word 2003
• Supports PowerPoint 2003

Microsoft Outlook

• Contacts are searchable from the “Mini Snap” bar
• Dial from Address Book
• Dial from detailed Contact View
• Smart Tags for phone numbers when composing an e-mail and Word is the e-mail editor
• Supports Outlook 2000
• Supports Outlook 2002
• Supports Outlook 2003
• More features coming soon…