You can rely on Strategic IT Partner to shift your existing system to the cloud call center dialer. We provide LCR and can help you control costs for your call center.
The call centers do not need to shift the whole infrastructure on the cloud so the agents can work remotely by taking advantage of cloud telephony.
Strategic IT Partner can help call centers achieve Business Continuity Process (BCP). Without any hardware or infrastructure change, the call centers can move on the cloud.