The System menu

 

System Menu

;********************************************************************
; BEGIN – System Menu
;********************************************************************
;
;
[system-menu-main]
;
; provide user access to their voice mail inbox
; let user leave voice mail for another user
; provide user access to find me
;
; 1 = user gets voice mail
; 2 = user leaves voice mail for another user
; 3 = user tracks down another user at any number
; 4 = user performs menu diagnostics
;
;
exten => s,1,Background(custom/system-menu)
exten => s,2,NoOp
exten => s,3,Background(custom/your-voicemail)
exten => s,4,Background(custom/leave-voicemail)
exten => s,5,Background(custom/find-me)
exten => s,6,Background(custom/system-menu-diag)
exten => s,7,Background(custom/2repeat) ; play the menu messages
exten => s,8,Background(custom/2hangup) ; play the menu messages
exten => s,9,DigitTimeout,1 ; give them 1 seconds between digits
exten => s,10,ResponseTimeout,60 ; give them 60 seconds to make a choice
;
exten => _1,1,Goto(select-get-vmail-by-name,s,1)
;
exten => _2,1,Goto(select-vmail-by-name,s,1)
;
exten => _3,1,Goto(select-find-by-name,s,1)
;
exten => _4,1,Goto(menu-diag,s,1)
;
; Repeat the previous menu
exten => *,1,Goto(s,1)
;
; #=hangup
exten => #,1,Background(goodbye)
exten => #,2,NoOp
exten => #,3,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Wait(1)
exten => i,3,Goto(s,1)
;
;
[menu-diag]
;
;
; select via menu
; 1 = house-day
; 2 = house-night
; 3 = office-day
; 4 = office-night
; 5 = transfer-to-extension-by-name
; 6 = transfer-to-voicemail-by-name
; 7 = user-access-to-voicemail-by-name
; 8 = transfer-to-remote-phone-1
; 9 = transfer-to-remote-phone-2
; 0 = round-robin-find-me
;
exten => s,1,Background(custom/this-function-offers)
exten => s,2,Background(silence/1)
;
exten => s,3,Background(custom/house-line)
exten => s,4,Background(custom/day-time-menu-select)
exten => s,5,Background(custom/press-the)
exten => s,6,Background(custom/one-key)
exten => s,7,Background(silence/1)
;
exten => s,8,NoOp
exten => s,9,NoOp
exten => s,10,NoOp
exten => s,11,NoOp
exten => s,12,NoOp
exten => s,13,NoOp
;
exten => s,14,Background(custom/house-line)
exten => s,15,Background(custom/night-time-menu-select)
exten => s,16,Background(custom/press-the)
exten => s,17,Background(custom/two-key)
exten => s,18,Background(silence/1)
;
exten => s,19,Background(custom/office-line)
exten => s,20,Background(custom/day-time-menu-select)
exten => s,21,Background(custom/press-the)
exten => s,22,Background(custom/three-key)
exten => s,23,Background(silence/1)
;
exten => s,24,Background(custom/office-line)
exten => s,25,Background(custom/night-time-menu-select)
exten => s,26,Background(custom/press-the)
exten => s,27,Background(custom/four-key)
exten => s,28,Background(silence/1)
;
exten => s,29,NoOp
exten => s,30,NoOp
exten => s,31,NoOp
exten => s,32,NoOp
;
exten => s,33,Background(custom/inbound-find)
exten => s,34,Background(custom/press-the)
exten => s,35,Background(custom/six-key)
exten => s,36,Background(silence/1)
;
exten => s,37,Background(custom/inbound-find)
exten => s,38,Background(custom/press-the)
exten => s,39,Background(custom/seven-key)
exten => s,40,Background(silence/1)
;
exten => s,41,Background(custom/2repeat) ; play the menu messages
exten => s,42,Background(custom/2return) ; play the menu messages
exten => s,43,Background(silence/1)
exten => s,44,DigitTimeout,1 ; give them 1 seconds between digits
exten => s,45,ResponseTimeout,60 ; give them 60 seconds to make a choice
;
exten => _1,1,Goto(house-day,s,4)
;
exten => _2,1,Goto(house-night,s,4)
;
exten => _3,1,Goto(office-day,s,4)
;
exten => _4,1,Goto(office-night,s,4)
;
exten => _5,1,Goto(select-ext-by-name,s,1)
;
exten => _6,1,Goto(select-vmail-by-name,s,1)
;
exten => _7,1,Goto(select-get-vmail-by-name,s,1)
;
exten => _8,1,Goto(select-remote1-by-name,s,1)
;
exten => _9,1,Goto(select-remote2-by-name,s,1)
;
exten => _0,1,Goto(select-find-by-name,s,1)
;
; Repeat the previous menu
exten => *,1,Goto(s,1)
;
; #=hangup
exten => #,1,NoOp
exten => #,2,Goto(${FLOWCONTROL})
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Wait(1)
exten => i,3,Goto(s,1)
;
;
;********************************************************************
; END – System Menu
;********************************************************************
;
;
;*************************************************************
; BEGIN – Route by user name contexts
;*************************************************************
;
;
[select-ext-by-name]
;
; Transfer inbound call to user’s internal extension
;
exten => s,1,SetGlobalVar(FLOWCONTROL=select-ext-by-name,s,5)
exten => s,2,Background(custom/emergency-menu-announce)
exten => s,3,Background(custom/trans-to-cell-announce)
exten => s,4,Goto(set-vars-by-name,s,1)
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:12)
exten => s,6,GotoIf($[${LEN(${EXT})} < 2]?7:8)
exten => s,7,Goto(i,1)
exten => s,8,GotoIf($[${LEN(${EXT})} > 2]?9:12)
exten => s,9 Dial(${EXT},${SHORTTIMEOUT})
exten => s,10,VoiceMail(u${VM})
exten => s,11,Goto(s,16)
;
exten => s,12,NoOp
exten => s,13,Macro(pana-announce,${EXT},${NMFILE},${RINGINGLINE})
exten => s,14,Macro(pana-announce,${PAGE},${NMFILE},${RINGINGLINE})
exten => s,15,VoiceMail(u${VM})
exten => s,16,Background(goodbye)
exten => s,17,Hangup
;
; returns here on a busy SIP extension
;
exten => s,101,VoiceMail(b${VM})
exten => s,102,Background(goodbye)
exten => s,103,Hangup
;
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[select-vmail-by-name]
;
; Transfer inbound call to user’s voice mail
;
exten => s,1,Background(custom/emergency-menu-announce)
exten => s,2,Background(custom/trans-to-cell-announce)
exten => s,3,SetGlobalVar(FLOWCONTROL=select-vmail-by-name,s,5)
exten => s,4,Goto(set-vars-by-name,s,1)
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:7)
exten => s,6,VoiceMail(u${VM})
exten => s,7,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[select-get-vmail-by-name]
;
; Local user retrieves voice mail
;
exten => s,1,Background(custom/emergency-menu-announce)
exten => s,2,Background(custom/trans-to-cell-announce)
exten => s,3,SetGlobalVar(FLOWCONTROL=select-get-vmail-by-name,s,5)
exten => s,4,Goto(set-vars-by-name,s,1)
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:7)
exten => s,6,VoiceMailMain(${VM})
exten => s,7,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[select-remote1-by-name]
;
; Transfer inbound call to user’s first remote (cell) number
;
exten => s,1,Background(custom/emergency-menu-announce)
exten => s,2,Background(custom/trans-to-cell-announce)
exten => s,3,SetGlobalVar(FLOWCONTROL=select-remote1-by-name,s,5)
exten => s,4,Goto(set-vars-by-name,s,1)
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:10)
exten => s,6,Background(custom/standby-for-cell-bridge)
exten => s,7,Background(${NMFILE})
exten => s,8,Macro(pstn-sip-iax,${REM1},${SHORTTIMEOUT},RT)
exten => s,9,VoiceMail(u${VM})
exten => s,10,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[select-remote2-by-name]
;
; Transfer inbound call to user’s second remote (home) number
;
exten => s,1,Background(custom/emergency-menu-announce)
exten => s,2,Background(custom/trans-to-cell-announce)
exten => s,3,SetGlobalVar(FLOWCONTROL=select-remote2-by-name,s,5)
exten => s,4,Goto(set-vars-by-name,s,1)
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:10)
exten => s,6,Background(custom/standby-for-cell-bridge)
exten => s,7,Background(${NMFILE})
exten => s,8,Macro(pstn-sip-iax,${REM2},${SHORTTIMEOUT},RT)
exten => s,9,VoiceMail(u${VM})
exten => s,10,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[select-find-by-name]
;
;
; Locate a user
; First try local extension
; Second try a page all
; Third try remote phone 1
; Fourth try remote phone 2
; Fifth drop caller in voicemail
;
exten => s,1,Background(custom/emergency-menu-announce)
exten => s,2,Background(custom/trans-to-cell-announce)
exten => s,3,SetGlobalVar(FLOWCONTROL=select-find-by-name,s,5)
exten => s,4,Goto(set-vars-by-name,s,1)
;
exten => s,5,GotoIf($[${FLOWCONFIRM} = PROCEED]?6:31)
;
exten => s,6,GotoIf($[${LEN(${EXT})} < 2]?18:8)
exten => s,7,NoOp
exten => s,8,Background(custom/standby-for-cell-bridge)
exten => s,9,Background(${NMFILE})
exten => s,10,GotoIf($[${LEN(${EXT})} > 2]?11:13)
;
exten => s,11 Dial(${EXT},${SHORTTIMEOUT})
exten => s,12,GotoIf($[${DIALSTATUS} = BUSY]?28:18)
;
exten => s,13,Macro(pana-announce,${EXT},${NMFILE},${RINGINGLINE})
exten => s,14,GotoIf($[${FOUNDME} = BUSY]?28:15)
;
exten => s,15,Background(custom/standby-for-cell-bridge)
exten => s,16,Background(${NMFILE})
exten => s,17,Macro(pana-announce,${PAGE},${NMFILE},${RINGINGLINE})
;
exten => s,18,GotoIf($[${LEN(${REM1})} < 10]?23:19)
exten => s,19,Background(custom/standby-for-cell-bridge)
exten => s,20,Background(${NMFILE})
exten => s,21,Macro(pstn-sip-iax,${REM1},${SHORTTIMEOUT},RT)
exten => s,22,GotoIf($[${FOUNDME} = BUSY]?28:23)
;
exten => s,23,GotoIf($[${LEN(${REM2})} < 10]?30:24)
exten => s,24,Background(custom/standby-for-cell-bridge)
exten => s,25,Background(${NMFILE})
exten => s,26,Macro(pstn-sip-iax,${REM2},${SHORTTIMEOUT},RT)
exten => s,27,GotoIf($[${FOUNDME} = BUSY]?28:30)
;
exten => s,28,VoiceMail(b${VM})
exten => s,29,Goto(s,31)
exten => s,30,VoiceMail(u${VM})
exten => s,31,Background(goodbye)
exten => s,32,Hangup
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,Goto(s,1)
;
;
[set-vars-by-name]
;
;
exten => s,1,SetGlobalVar(ReturnTo=${FLOWCONTROL})
exten => s,2,SetGlobalVar(FLOWCONTROL=set-vars-by-name,s,2)
exten => s,3,SetGlobalVar(FLOWCONFIRM=foo)
exten => s,4,Background(custom/begin-process-by-name)
;
exten => s,5,Background(custom/2repeat)
exten => s,6,Background(custom/2return)
;
exten => s,7,DigitTimeout,2 ; give them 2 seconds between digits
exten => s,8,ResponseTimeout,30 ; give them 30 seconds to make a choice
;
;
include => set-global-vars
;
;
; get confirmation of selection
;
; Macro returns with FLOWCONFIRM set
; to either PROCEED or ABORT code
;
exten => s-CONFIRM,1,SetGlobalVar(FLOWCONFIRM=foo)
exten => s-CONFIRM,2,SetGlobalVar(FLOWCONTROL=set-vars-by-name,s-CONFIRM,5)
exten => s-CONFIRM,3,SetGlobalVar(CONFIRM=${NMFILE})
exten => s-CONFIRM,4,Goto(confirmation,s,1)
exten => s-CONFIRM,5,SetGlobalVar(FLOWCONTROL=set-vars-by-name,s,4)
exten => s-CONFIRM,6,Goto(s-${FLOWCONFIRM},1)
;
exten => s-PROCEED,1,SetGlobalVar(FLOWCONTROL=${ReturnTo}))
exten => s-PROCEED,2,Goto(${FLOWCONTROL})
;
; the caller aborted the selection process
; loop them back to the top and let them
; try again
;
; ABORT = confirmation process ended with a rejection of selection
exten => s-ABORT,1,SetGlobalVar(NM=${DEFCIDNAME}) ; set vars back to default setting
exten => s-ABORT,2,SetGlobalVar(VM=${DEFVM})
exten => s-ABORT,3,SetGlobalVar(ID=${DEFCID})
exten => s-ABORT,4,SetGlobalVar(EXT=${DEFEXTEN})
exten => s-ABORT,5,SetGlobalVar(REM1=${DEFREM1})
exten => s-ABORT,6,SetGlobalVar(REM2=${DEFREM2})
exten => s-ABORT,7,SetGlobalVar(NMFILE=${DEFNMFILE})
exten => s-ABORT,8,SetGlobalVar(FLOWCONFIRM=foo)
exten => s-ABORT,9,Goto(${FLOWCONTROL}) ; let them make another selection
;
; somehow we got back with an invalid
; selection. loop back and let them
; try again.
;
; INVALID = invalid key while making confirmation
;
exten => s-INVALID,1,SetGlobalVar(NM=${DEFCIDNAME}) ; set vars back to default setting
exten => s-INVALID,2,SetGlobalVar(VM=${DEFVM})
exten => s-INVALID,3,SetGlobalVar(ID=${DEFCID})
exten => s-INVALID,4,SetGlobalVar(EXT=${DEFEXTEN})
exten => s-INVALID,5,SetGlobalVar(REM1=${DEFREM1})
exten => s-INVALID,6,SetGlobalVar(REM2=${DEFREM2})
exten => s-INVALID,7,SetGlobalVar(NMFILE=${DEFNMFILE})
exten => s-INVALID,8,SetGlobalVar(FLOWCONFIRM=foo)
exten => s-INVALID,9,Background(custom/select-invalid-try-again)
exten => s-INVALID,10,Goto(${FLOWCONTROL})
;
;
; foo = something odd happend during the selection process
;
exten => s-foo,1,SetGlobalVar(NM=${DEFCIDNAME}) ; set vars back to default setting
exten => s-foo,2,SetGlobalVar(VM=${DEFVM})
exten => s-foo,3,SetGlobalVar(ID=${DEFCID})
exten => s-foo,4,SetGlobalVar(EXT=${DEFEXTEN})
exten => s-foo,5,SetGlobalVar(REM1=${DEFREM1})
exten => s-foo,6,SetGlobalVar(REM2=${DEFREM2})
exten => s-foo,7,SetGlobalVar(NMFILE=${DEFNMFILE})
exten => s-foo,8,Background(something-Usr2bly-wrong)
exten => s-foo,9,Goto({FLOWCONTROL}) ; loop back to selections
;
; TIMEOUT = timed out making confirmation
;
exten => s-TIMEOUT,1,SetGlobalVar(NM=${DEFCIDNAME}) ; set vars back to default setting
exten => s-TIMEOUT,2,SetGlobalVar(VM=${DEFVM})
exten => s-TIMEOUT,3,SetGlobalVar(ID=${DEFCID})
exten => s-TIMEOUT,4,SetGlobalVar(EXT=${DEFEXTEN})
exten => s-TIMEOUT,5,SetGlobalVar(REM1=${DEFREM1})
exten => s-TIMEOUT,6,SetGlobalVar(REM2=${DEFREM2})
exten => s-TIMEOUT,7,SetGlobalVar(NMFILE=${DEFNMFILE})
exten => s-TIMEOUT,8,SetGlobalVar(FLOWCONFIRM=foo)
exten => s-TIMEOUT,9,Background(custom/select-invalid-try-again)
exten => s-TIMEOUT,10,Goto(${FLOWCONTROL})
;
exten => s-CLEANEXIT,1,SetGlobalVar(FLOWCONFIRM=foo) ; set vars back to default setting
exten => s-CLEANEXIT,2,SetGlobalVar(ReturnTo=foo)
exten => s-CLEANEXIT,3,SetGlobalVar(NM=${DEFCIDNAME})
exten => s-CLEANEXIT,4,SetGlobalVar(VM=${DEFVM})
exten => s-CLEANEXIT,5,SetGlobalVar(ID=${DEFCID})
exten => s-CLEANEXIT,6,SetGlobalVar(EXT=${DEFEXTEN})
exten => s-CLEANEXIT,7,SetGlobalVar(REM1=${DEFREM1})
exten => s-CLEANEXIT,8,SetGlobalVar(REM2=${DEFREM2})
exten => s-CLEANEXIT,9,SetGlobalVar(NMFILE=${DEFNMFILE})
exten => s-CLEANEXIT,10,SetGlobalVar(FOUNDME=foo)
exten => s-CLEANEXIT,11,SetGlobalVar(FLOWCONTROL=${ReturnTo})
exten => s-CLEANEXIT,12,SetGlobalVar(ReturnTo=)
exten => s-CLEANEXIT,13,Goto(${FLOWCONTROL})
;
exten => s-.,1,Goto(s-foo,1)
;
; Repeat the previous menu
exten => *,1,Goto(${FLOWCONTROL})
exten => *,2,Goto(s-CLEANEXIT,1)
;
; # = hangup/abort return to calling process
exten => #,1,SetGlobalVar(FLOWCONTROL=${ReturnTo})
exten => #,2,SetGlobalVar(ReturnTo= )
exten => #,3,Goto(${FLOWCONTROL})
exten => #,4,Goto(s-CLEANEXIT,1)
;
exten => t,1,Goto(i,1) ; If they take too long, give up
;
exten => i,1,Background(custom/is-invalid) ; “That’s not valid, try again”
exten => i,2,NoOp
exten => i,3,Goto(${FLOWCONTROL})
exten => i,4,Goto(s-CLEANEXIT,1)
;
;
[confirmation]
;
; simple yes/no, go/no-go decision routine
;
; enter with
;
; ARG1 = sound file name describing the item selected that
; requires confirmation
;
; returns with FLOWCONFIRM set to
; PROCEED – selection confirmed
; ABORT – want to make another selection
; TIMEOUT – took to much time with a simple decision
;
exten => s,1,Background(custom/you-selected)
exten => s,2,Background(${CONFIRM})
exten => s,3,Background(silence/1)
exten => s,4,Background(custom/confirm-about-selection)
;
exten => s,5,DigitTimeout,1 ; give them 1 seconds between digits
exten => s,6,ResponseTimeout,5 ; give them 5 seconds to make a choice
;
; * = Confirm selection
exten => *,1,SetGlobalVar(FLOWCONFIRM=PROCEED)
exten => *,2,NoOp(${FLOWCONFIRM})
exten => *,3,Goto(${FLOWCONTROL})
;
; # = Reject selection
exten => #,1,SetGlobalVar(FLOWCONFIRM=ABORT)
exten => #,2,NoOp(${FLOWCONFIRM})
exten => #,3,Goto(${FLOWCONTROL})
;
; t=timeout
exten => t,1,SetGlobalVar(FLOWCONFIRM=TIMEOUT)
exten => t,2,NoOp(${FLOWCONFIRM})
exten => t,3,Goto(${FLOWCONTROL})
;
; i=invalid selection
exten => i,1,Background(custom/select-invalid-try-again)
exten => i,2,Goto(s,1) ; invalid choice, loop them back
;
;
;*************************************************************
; END – Route by user name contexts
;*************************************************************
;
;