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Video Chat Software

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Posted by , on January 17, 2017

Live video chat for contact center drives sales, improves customer satisfaction and decreases dispute-resolution time. The feature set includes dual video, text chat, application sharing, co-browsing, SDK for mobile platforms.

Video chat vendors

  • RichCall.io – video chat software for customer service supporting omni-channel paradigm and featuring video-conferencing and powerful web-collaboration tools.
  • Thirdlane Connect adds messaging, voice, video, applications and CRM integrations to Thirdlane Multi Tenant and Thirdlane Business PBX platforms and can be deployed in modern browsers, mobile, and Windows, Mac, and Linux desktops

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