Vonage or AxVoice: Which VoIP Service to Choose?

With a number of VoIP services to select from, it can be quite a challenge to pick the right one for your business. We have picked two of the most popular VoIP services: Vonage and AxVoice.

Vonage vs. AxVoice

Both Vonage and AxVoice happen to be renowned phone companies offering VoIP services to users. Both of them offer VoIP services to more than 60 countries and across the United States. This comparison is to let the users know the main differences between these two trending VoIP service providers. We will analyze each of them by comparing the differences in their cost, accessibility, and service quality.

Cost Overview

Vonage – Calling Plan Details
Over the years, Vonage has become a prominent name in the industry. It is one of the biggest VoIP providers and provides services to over 60 countries. Here is a list of the different calling plans the company offers to its users:

• First, there is an S. and Canada unlimited Plan and this plan costs $9.99/month to the user for the first year. Later on, users have to pay $25.99/month. The plan is called the unlimited plan but, it has a limit. You have a normal usage limit of 3000 minutes for a month when you have consumed the limit of use all the minutes, each of your minute will be billed at 3.9c.
• The second calling plan, S. and Canada 800 plan, costs $21.99/month and the users don’t have to pay shipping or fees for activation. Or you can even get the plan without any annual contract option at the same price without free shipping and activation. Users get to use 800 minutes for both landline and mobile number calling within the U.S., Canada as well as Puerto Rico. For additional minutes, you have to pay 3.9c per minute.
• You get a one-year agreement with the S. and Canada 400 plan. The cost is $12.99/month with free activation and shipping. Similar to the 800 plan, you can get a no annual contract option at the same cost without free shipping and activation. You receive 400 minutes both for landlines and mobile numbers. You can call within the U.S., Canada as well as Puerto Rico. After consuming the package limits, additional minutes will cost users 5 cents each. Users can also enjoy low international call rates to 10 other countries.
• Vonage offers both national and international residential plans. Each of the plans offers the users with the option of free calling to other residential customers of Vonage along with free activation. Also, the users get to avail an option of keeping their existing phone number or even a new one. Users also benefit from free shipping of Vonage Box adapter along with free subscription of a year. There is also the option of a one-year contract. Customers can sign up for it if they want to use the services for a year.
• Vonage has a number of World Plans for the users, too. There is a regular World Plan that offers that has unlimited landline calling to 60 other countries along with mobile phones in 10 countries. The World Plus Plan is costly but adds 250 minutes monthly for calls to cell phones in more than 40 countries.
• There is a specific plan for the callers who frequently call to Philippines or Mexico. The plan for Mexico offers unlimited calling to its users both for mobile and landline numbers in North America and Mexico. But, one thing to keep in mind is that unlimited calling is actually 3000 minutes per month.

AxVoice – Calling Plan Details:
AxVoice is another popular VoIP service provider both for residential and business communication need. This VoIP service provides you with a variety of pay-as-you-go options. It offers domestic, and international calling along with low-minute usage plans, too. Its affordability is one of the main reasons it has garnered the position of a popular VoIP service.
Let’s take a look at its calling plans:

• AxVoice’s best calling plan is the USA/Can 200 Minutes Plan. And it costs $5.99/month if you subscribe to this package for a year. If you want to get a month-to-month deal, you can do so for $9.99.
• The pay-as-you-go plan would cost you $4.99/month and it comes at 1.5c/minute. This plan is ideal for those who don’t have to make a lot of calls on a daily basis.
• Another popular plan of AxVoice is the Unlimited USA/Canada Calling plan. This plan costs $99/year. If you calculate it month wise, it costs $8.25/month for the annual subscription. If you don’t want to pay at the end of the year and wish to use a monthly payment option, you have to pay $14.99/month.
• AxVoice’s International Residential Calling plan starts from $16.58/month that is equal to $199/year if you select the standard Residential International Plan. You could even select a month-to-month package for $24.99/month. If you want to make a call to a country that is not on the list then, you could use the Plus Plan that lets you call over 60 countries at $29.99/month.
• Axvoice’s International Calling plan starts from $16.58/month that equals to $199/year if you select

The standard Residential International Plan. You could even select a month-to-month package for $24.99/month. If you want to make a call to a country that is not on the list then, you could use the Residential International Plus Plan. This plan lets you unlimited calls to over 60 countries at $29.99/month.

Minimum Requirements for Vonage and AxVoice Phone Service

• There are certain requirements for using a VoIP service apart from a high-speed internet.

For Vonage:

• No software installation is required to use Vonage, but there are certain limitations regarding phones.
• A fast internet connection that could support VoIP calls with 30 kbps.
• In order to have the best call quality, 90 kbps is needed.
• Vonage supports cordless phones
• A compatible phone adapter (Vonage Box comes with the online order)

For AxVoice:
Listed below are the requirements for using AxVoice:

• You need to have a broadband or a high-speed internet connection for the service to work smoothly. You can use any DSL or other high-speed data connection. AxVoice needs at least 32 kbps to use AxVoice services.
• To use AxVoice, you could use your cordless phone and even use your existing number.
• There is no restriction regarding the VoIP Phone adapter or the IP phone. Every Axvoice plan comes with free equipment, but if you already have an unlocked VoIP phone adapter set up, you could use that, too, with your Axvoice phone.
• Touchtone phone.
• You would also need a router if you wish to share your internet connection with other computers in your office/house.

There is not much difference in the minimum requirements to use Vonage or AxVoice. Both have almost the same requirements.

Software

Vonage VoIP service does not require a particular OS or USB port. There is no software in the Vonage ATA. The adapter plugs into the router and then bypasses the computer system which then allows you to make and take calls no matter the computer is on or not.
Vonage ATA
Users get Vonage ATA with its monthly service plan. The basic model of its adapter is called Vonage Box. Along with that, the phone service of Vonage supports the compatible ATAs and also includes the models by D-Link, Motorola as well as Linksys.
Vonage Box:

• You don’t need to plug it into the computer
• There is no need for software installation
• It doubles as a router
• The Vonage Box can accommodate two lines. They could be 2 phones or 1 for fax and one for the phone.

AxVoice provides users with a plug-and-play service. There is no need for a lengthy installation process. As soon as you set up the equipment, you can use it.

AxVoice ATA
AxVoice’s ATA includes the following:

• AC Power Adapter
• A broadband phone adapter from AxVoice
• Ethernet cable

Shared Features

Call Waiting: Both Vonage and Axvoice let you use the call waiting for a feature. The feature lets you switch between the two calls without having to hang up on either of them.
Caller ID: You can view the caller ID of the incoming calls on your phone with the Caller ID feature.
Do not disturb: If you are busy and cannot take calls, you can use the Do not disturb feature that makes the incoming calls go directly to voicemail.
Call Forwarding: You can redirect the unanswered calls to particular numbers. You could forward them to any other phone numbers so that you don’t miss any important call.
Caller ID Blocking: If you want to keep your home or business phone number private, you can do that by using the Caller ID blocking feature. This way your number won’t display on the other person’s phone.
e911 Support: You could dial 911 and not say a word regarding the emergency. In case of an emergency when you cannot speak, you can use the E911 support. e911 stands for enhanced 911 and provides emergency service on cellular & internet voice calls while providing the dispatcher number to the authorities.
Find Me Follow Me: This feature lets the user redirect the unanswered calls to the pre-specified numbers in a pre-designed order.
Music on Hold: You can use music to keep your caller online. With the help of Music on Hold feature, you can play music to engage the caller and keep them on the line if you are unable to attend call right away. Both the VoIP service providers offer more than 30 features to the users. And these are some of the few which both the service providers are offering to its users.

Service Quality:

So far both the companies have a strong customer base and the majority of them positive reviews which demonstrate their satisfaction with the service. Although there have been some complaints regarding the number conversion in Vonage. Also, Vonage’s business services have gained satisfactory customers, but the residential services failed to receive many positive reviews.
AxVoice has garnered a lot of positive reviews in a short span of time. The call quality is excellent so much so that even if there is a poor internet connection, your call quality would not suffer. The service lets you lower the bandwidth of your internet connection without compromising on the call clarity and quality.

Verdict

If you notice Vonage and AxVoice, you would see that compared to other VoIP service providers, Vonage is expensive. Then, there is the expiration of the introduction rate after 12-months. On the other hand, AxVoice is not only affordable but offers a money back guarantee as well. It offers a wide range of features at an affordable price which users can avail easily.

So our verdict would be to choose AxVoice as it offers a lot in economic range.