Contact Management Solution :: NetPro Technologies

A contact management Solution is an integrated office solution that allows organizations and individuals to record relationships and interactions with customers and offer /provide services to them . This information includes all the relevant data that can be exchanged and which can be communicated and recorded in a sophisticated fashion. This type of solution is gaining more and more popularity as companies want to be able to control all this information from a single integrated application, instead of having different proprietary applications, each with their own data collection systems. Contact management System generally include opportunity management and often have other modules such as marketing, support & service etc. Tentacle is a comprehensive contact center software solution for diverse businesses. It provides significant benefits for organizations with processes which involve customer interaction; be it telemarketing, customer support and services, collection, market research, etc. Tentacle gives you superior customer service, quick deployment, increased work force productivity with an easy, uncomplicated, customizable and technologically advanced solution. Tentacle is a total communication suite for Contact center operations and allows businesses to deliver enhanced customer experience and contact management strategies and thereby maintain their competitive edge. It simplifies disparate and complex contact center environment, managing prospects, customers, workforce, departments and processes.

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Note: This is a promotional page listing features and a link for a product offered by NetPro Technologies India.
Created by: onkar, Last modification: Mon 14 of Feb, 2011 (12:43 UTC)
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