Elastix is an appliance software that integrates the best tools available for Asterisk-based PBXs into a single, easy-to-use interface. It also adds its own set of utilities and allows for the creation of third party modules to make it the best software package available for open source telephony.

The goals of Elastix are reliability, modularity and ease-of-use. These characteristics added to the strong reporting capabilities make it the best choice for implementing an Asterisk-based PBX.


Elastix has multiple features and functionalities related with all the services available: IP Telephony, Mail Server, Fax Server, Conferences, Instant Messaging Server, among others. New features, functionalities and Services are added at the development of new versions.
Below you will find a detail list of features and functionalities:


  • Call recording
  • Conference center with virtual rooms
  • Voicemail
  • SIP and IAX support, among others
  • Voicemail-to-Email functionality
  • Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.728, G.729, GSM, iLBC (optional) among others.
  • Flexible and configurable IVR
  • Support for analog interfaces as FXS/FXO (PSTN/POTS)
  • Voice synthesis support
  • Support for digital interfaces (E1/T1/J1) through PRI/BRI/R2 protocols
  • IP terminal batch configuration tool
  • Caller ID
  • Integrated echo canceller by software
  • Multiple trunk support
  • End Point Configurator
  • Incoming and outgoing routes with support for dial pattern matching
  • Support for video-phones
  • Support for follow-me
  • Hardware detection interface
  • Support for ring groups
  • DHCP server for dynamic IP
  • Support for paging and intercom
  • Web-based operator panel
  • Support for time conditions
  • Call parking
  • Support for PIN sets
  • Call detail record (CDR) report
  • Direct Inward System Access (DISA)
  • Billing and consumption report
  • Callback support
  • Channel usage reports
  • Support for bluetooth interfaces through cell phones (chan_mobile)
  • Support for call queues
  • Elastix Operator Panel (EOP)
  • Distributed Dial Plan with dundi
  • Voip Provider configuration
  • Asterisk Real Time
  • Distributed Dial Plan with dundi
  • Voip Provider configuration
  • Asterisk Real Time


  • Fax server based on HylaFax
  • Fax to email customization
  • Fax visor with downloaded PDFs
  • Access control for fax clients
  • Fax to email application
  • Can be integrated with Winprint Hylafax
  • SendFax Module
  • Fax send through Web Interface
  • SendFax Module - Fax send through Web Interface


  • Online embedded help
  • Centralized updates management
  • System resources monitor
  • Backup/restore support via Web
  • Network configurator
  • Support for skin
  • Server shutdown from the web
  • Configurable server date, time and timezone
  • Access control to the interface based on ACLs
  • Backups on a FTP server
  • Heartbeat Module
  • Elastix Modules at RPMs
  • DHCP Client List Module
  • Automatic Backup Restore
  • Backup Restore Validation
  • DHCP by MAC
  • Elastixwave
  • New Dashboard
  • Elastix News Applet
  • Hardware detector enhancement
  • Telephony Hardware Info
  • Communication activity applet
  • Process Status Applet


  • PBX-integrated calendar with support for voice notifications
  • Phone Book with click-to-dial capabilities
  • Two CRM products integrated to the interface (vTigerCRM and SugarCRM)
  • Web Conference
  • New Features in Calender Module


  • Billing support with A2Billing
  • Integrated CRM: vTigerCRM and SugarCRM
  • Addons Module

Instant messaging

  • Openfire instant messaging server
  • Report of user sessions
  • IM client initiated calls
  • Jabber support
  • Web based management for IM server
  • Plugins support
  • IM groups support
  • LDAP support
  • Support for other IM gateways like MSN, Yahoo Messenger, GTalk and ICQ
  • Server-to-server support


  • Mail server with multi-domain support
  • Support for quotas
  • Web based management
  • Antispam support
  • Support for mail relay
  • Based in Postfix for high email volume
  • Web based email client
  • Email List management
  • Remote SMTP Module

Call center module

Elastix was the first distribution that included a call center module with a predictive dialer, released entirely as free software. This module can be installed from the same web-based Elastix interface through a module loader. The call center module can handle incoming and outgoing campaigns.

Support for telephony hardware

Elastix has a good support for telephony hardware. It includes drivers for the major manufacturers.

An Elastix hardware compatibility list, can be found here- Elastix Hardware Certification Program (EHCP)

External Links

Where to get support:

Created by: elandivar, Last modification: Tue 14 of Jun, 2016 (15:52 UTC) by elano
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