Hosted IVR From MTI

Hosted IVR Solutions from Message Technolgies, Inc (MTI).

Message Technologies, Inc (MTI) provides Hosted IVR services for companies that improve business performance and realize cost efficiencies using standards based interactive voice response (IVR). Since 1982, thousands of companies have counted on MTI for a best-of-breed IVR platform, application design, development and hosting solutions. MTI also partners with many industry leading VoiceXML development companies to provide a reliable hosted infrastructure and network to support their customer solutions.

Advantages of Hosted IVR service from MTI:

  • Broad Capabilities - MTI handles every part of the IVR spectrum with ease—application design, development and hosting, trunk and platform provisioning, monitoring, physical and logical security, co-location, and live agent services. Our platform supports speech recognition, traditional touch-tone, text-to-speech, advanced transfer capabilities, VoiceXML, SIP/VOIP, CTI, and more.

  • Partner Solutions - Our partners are able to leverage the award winning Genesys IVR platform and our robust infrastructure while still having the freedom to develop and maintain their own voice applications. MTI specializes in Voicexml hosting services for the enterprise.

  • Turnkey Solutions - MTI’s Professional Services Group turnkeys the application design and development process. Two decades in the industry have made us specialists in balancing rapid deployment with production stability. We have developed applications for many different industries including large long-distance carriers, utilities, pharmaceutical and health care providers, financial institutions, and retailers.

  • Best of Breed Platforms - It is true that we have been providing IVR Hosting solutions for decades, but that doesn’t mean that our technology is decades old. MTI partners with such industry leading vendors as Genesys, Nuance, Microsoft and IBM to ensure that our customers benefit from leading-edge, best-of-breed technologies at every level.

  • Highly Available Hosted Infrastructure - What sets MTI apart? Reliability – 99.9+% uptime and redundant infrastructures; Responsiveness – 24/7 rapid support; Service Quality – dedicated project and account managers; Flexibility – complex call flows, carrier transport, SIP or TDM, intelligent routing, and outbound calling scenarios are our specialty

  • Inbound and Outbound IVR Solutions are fully supported.

Contact Message Technologies today.

Call MTI at (855) 240-8000 or contact us on the web using our Contact Form.

Created by: jsimkav, Last modification: Wed 01 of Jun, 2011 (15:28 UTC)
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