Open Call Suite - OCS

Open Call Suite (OCS) consist on a set of tools that are freely avaiable and can be used to built a small call-center.

This tools are mainly based on Asterisk, but are they can also be used on Microsoft Lync / Skype for Business trough the usage of SimpLync Plugin, making possible to get complex and powerful Asterisk CallCenter Systems on Microsoft Environments, being the ideal link between both worlds.

The solution covers the basic tools to manage a CallCenter: AgentLoggers, PopUP launchers, Visual Scripting & Macros Language, Progresive Dialers, Recording Software and statistics and metrical software for obtaining SLAs about service. All of them are integrated trought a "desktop bar" on the PC (either AsteriskConnect for Desktops r SimpLync Plugin).

It's important to take into account that due to the use of opensource solutions, flexibility of the result is total, without dependence of third providers, and making it possible a great professional and competitive service development. Thanks to this flexivity, a small center can start with a minimun of investment, and if requirements growths demanding for more complex, we can do further investments (either with specific development, additional open source solutions or even comercial pieces) without loosing current inversion.

More info: and


EuropeSIP Communication SL
tel: +34-91-6719179
fax: +34-91-6695578

Tierra de Barros 2
28820 Coslada, Madrid

Asterisk GUI

Created by: agorosti, Last modification: Thu 24 of Sep, 2015 (09:51 UTC)
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