PBX Night Answer

Incoming calls to a switchboard during evening and weekend hours are automatically rerouted to ring only at designated night answering phones such as the security desk.

This is most typically performed by a smart ACD system which routes calls on a particular DNIS based upon time of day. An IVR also can be attached to this DNIS which can be programmed to perform a similar function

See Also

Created by: Paul_Fratila, Last modification: Fri 25 of May, 2007 (23:05 UTC) by pgaz
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