Phone Power Average User Rating
Based on 1 Reviews
Phone Power is a residential VoIP service provider.
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I'm happy and really pleased with Phone Power
Posted: Apr 26, 2013
Sound Quality Reliability Features Customer Service Price Overall User Rating
I signed up with Phone Power in about August of 2012. After a couple of glitches, everything has gone smoothly. I had some issues at first with ATT's modem/router not letting calls thru. When the modem/router was changed out by ATT recently (March 2013), I experienced the same issues. Both times, representatives from Phone Power were extremely responsive and very helpful and caring. The first time, I communicated with them by chat. When that proved kind of complicated because of the problem, their rep called ME on my cell and we worked thru it. This second time, there was a wait ahead of me on chat, so I left my number and they called ME again. The rep solved my problem and we got off the phone. Shortly after, he called back again because he realized that I had asked him an unrelated question about my service that we had forgotten to discuss. We covered that also. Truly great company, with great service for a great price, and wonderful customer service.