QueueWiz is a free web app for interactive, quick and accurate call center sizing, cost and revenue simulation.

You can insert your data with the intuitive interface, and it will estimate:

  • traffic intensity
  • expected wait times
  • agents' engagement
  • revenue per call and per agent
  • hourly margins.

You can save your simulation and share it via email or social media.

It is completely free of charge and has no strings attached.
Try it at http://queuewiz.queuemetrics.com

See also

Created by: lenz, Last modification: Thu 03 of Oct, 2013 (13:03 UTC)
Please update this page with new information, just login and click on the "Edit" or "Discussion" tab. Get a free login here: Register Thanks! - Find us on Google+