RingCentral Call Logs

RingCentral call logs keep a complete record of all your inbound and outbound calls and faxes. With call logs, you can view the name of the caller, the number or extension dialed, and the time, date and duration of the call.

With RingCentral call logs you can:
  • Use call log data for strategic planning

    • Track transactions, expenses, billing and business metrics
    • Get a clear picture of who your employees are calling and faxing

  • Quickly search and sort call logs

    • Search logs by date range, type of call and whether the call was inbound or outbound
    • Sort call logs by simply clicking any column header

  • Download call logs or have them delivered by email

    • Download call logs for use with Microsoft Excel® for detailed analysis and accounting records
    • Send call logs as an email attachment for recordkeeping or to share information
    • Schedule automated delivery of call logs by email on a daily, weekly or monthly basis

  • Return calls and respond to messages with click-to-call out

    • To return a call, simply click any number in your company call logs for one-touch dialing.

  • Listen to recorded calls

    • Calls that were recorded will show recording playback and download options

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See also

Created by: ringmaster, Last modification: Sat 04 of Nov, 2017 (23:13 UTC) by admin
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