SafeSoft Solutions

SafeSoft Solutions is a pioneer in the design and development of Web-based call center and predictive dialer software solutions. Our primary goal is to empower call centers to increase operational efficiency, expand market share, and boost profitability. We accomplish this by leveraging the latest technology advances to deliver some of today’s most superior and innovative call center applications. Learn more about SafeSoft Solutions and its Predictive Dialer solution by visiting the home page.

Key benefits of our robust call center software applications include:

  • Increased call volumes: Predictive Dialers enable call centers to make more calls than ever before. So, more prospects can be reached out to every day.
  • Improved agent productivity: Agents spend less time dialing and more time interacting with and selling to potential clients.
  • Increased profitability: When talk time is maximized, the results of telemarketing and telesales campaigns are significantly improved.

For more information on our products, services, and a demo, please contact us at or visit SafeSoft Solutions.

More information on SafeSoft Solutions:

Call center staff can take advantage of:

Enhanced control over all predictive dialing activities, including the ability to:
  • Call numbers in succession from a database
  • Dial multiple numbers for each contact
  • Schedule call backs
  • Conduct three-way calls
  • Transfer calls to other agents or “closers”
  • Restrict dialing by day or time zone
  • Create separate caller IDs for each campaign
  • Note the outcome of each call (i.e. closed sale, not interested, etc)

Compliance with Do Not Call guidelines and other regulations through:
  • Variable dropped call percentages
  • Optional drop timers with safe harbor messages
  • Automatic suppression of DNC lists

The broadest array of call handling and blending options. Our VoIP predictive dialer allows agents to:
  • Accept both inbound and outbound calls
  • Playback pre-recorded messages to answering machines
  • Recycle calls that resulted in busy signals or voice mail messages

CRM-type lead management functionality that enables:
  • Full tracking, searching, and monitoring of all contact activities
  • Creation of calling lists based on contact demographics
  • Generation of custom-tailored lead capture forms
  • Export of all dialed calls and lead-related data into Excel

Today, thousands of organizations worldwide rely on the predictive dialing software solutions by SafeSoft Solutions to help them gain a solid competitive edge.

Our client base includes renowned companies across all industries, such as:

  • Banking
  • Collections
  • Education
  • Government
  • Healthcare
  • Insurance
  • Manufacturing
  • Marketing Services
  • Mortgage and Loan
  • Debt Settlement
  • Notifications
  • Home Improvements
  • Political Campaigns
  • Merchant Services
  • Multi-Level Marketing
  • Stocks & Bonds
  • Real Estate
  • Car Dealerships
  • Not for Profit
  • Outsourcer
  • Pharmaceuticals
  • Professional Services
  • Retail
  • Technology
  • Telecommunications
  • Travel
  • Wholesale

Created by: safesoft, Last modification: Thu 31 of Jul, 2008 (04:34 UTC)
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