TeleBS - Voice Broadcasting Software

TeleBS is a powerful automated tool which allows you to send thousands of interactive voice messages. TeleBS can also be called a mass communication tool to broadcast voice messages to your target audience.

TeleBS can also work as a interactive voice messaging service which allows the call recipient to listen to the prerecorded message and interact with the broadcasting system by pressing keys on the telephone keypad. The system can detect which key is pressed and be programmed to interact and play various messages accordingly. This is a form of Interactive Voice Response (IVR).

Applications of TeleBS

  • Up-selling, cross-selling, customer loyalty, and customer satisfaction
  • Political voice blast campaigns
  • Instant information delivery (emergencies, financial market, product recalls)
  • Notification of meetings, appointment, seminars and conferences
  • Public Notification
  • Corporate branding of your organization and company image enhancement
  • Allowing "one-touch" subscription renewals
  • Sending customer alerts and reminders
  • Payment Reminders
  • Disaster Recovery
  • Reminding attendees about changes to venue and times
  • Announcing new offers and sales promotions
  • Appointment reminders for insurance, mortgage and other businesses
  • Fraud Alerts
  • Service Interruptions / Service Calls
  • Customer Appreciation Events
  • Health Insurance, Life Insurance Companies
  • Appointment Setting
  • Debt Collection Reminders

Features of TeleBS

  • Based on Asterisk,an open source IP PBX in Linux Envoirnment
  • Web Based Interface
  • Supports Multiple SIP trunks to reduce costs
  • Concurrent Calls
  • Multi Campaign Support
  • Schedule Campaign and run later
  • Play Message and Prompt
  • Multi level IVR
  • Design and Deploy you own IVR quickly and easily using web interface
  • Mp3 file support
  • Multilanguage Text to Speech Software(TTS),Festival and Cepstral
  • IVR Phone Key Input
  • Transfer Call to an agent
  • Route Called party to Selected Agent Groups
  • Record Messages and Store
  • Realtime Status of running Campaign
  • Response Logging and Reports
  • Offiline Campaign Uploading
  • Email Alert on Campaign Completion
  • User Selectable Fields in Reports
  • Database Access and Update
  • Multiple attempts on Call failure
  • Mix Mp3 and TTS

Created by: iia-inc, Last modification: Fri 24 of Sep, 2010 (15:36 UTC)
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