Telebroad Reviews

Telebroad Business Average User Rating
Based on 4 Reviews

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4 Users Reviewed Telebroad

Telebroad the best call Control platform we have ever used

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we run a call center in Manhattan NY, the Telebroad technology helped us regain control of our call center. service and support are great

Exceeded expectations

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I started my business roughly 2 years ago with a standard phone system and switched to VoIP a little over a year ago. The process and integration was HASSLE FREE and the technician worked during office hours, without a hitch in the work day. The customer service from all staff members is what truly marks a difference toward small business back ends, such as mine. Telebroad has come along with us on our journey of growth, from the training team which took the time to explain so many features which are in effect on a daily basis. The call to fax, online portal and other details are so useful since a large chunk of company sales are done via phone. The Telebroad price is compatible with leading brands, but they also saved me money by advising to use less phones and more features, a smart saving technique for start ups. When wiring was needed, the technician did so with an experienced hand and attention to the minor details, so that our office decor wouldn't be damaged. Tech support members were wonderful and ever so patient. Part of the perks was the door bell intercom connection to our VoIp phones and call transferring to and from cell phones. I'm not that tech savvy, but Telebroad taught me that to run a business, it's part knowledge and a large part of choosing the right providers. I know I've made the right choice

Best Customer Service ever!

Sound Quality Sound Quality Rating Reliability Reliability Rating Features Features Rating Customer Service Customer Service Rating Price Price Rating Overall User Rating Overall Rating
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We have signed up with telebroad about 2 months ago, coming from ring central, wile ring central was OK, i needed better features which we where missing, handling 35 users with a large call volume, telebroad seemed to be the best option for dose features,(multi IVR and Queues) wile the features was the reasons we switched, it turned out that we didn't utilize our voip system with the basic features a hosted system provides, wile RC let you do everything on your own we still needed to know what we want!, so the account Architect who was assigned to us, started with understanding what we do for business so he can design the system in a way that will handle our call volume best, we where simply surprised with the analysis he came back with, like sales call priorities, auto login logout for agents, VIP groups, ones we agreed on the setup he assigned us to customer service where THEY actually setup our entire system, and we didn't tip a finger in the setup! (at RC we did had to do everything our salves , now after 2 months our sales actually incised so mush that we had to add sales people to our team, i came to understand that with the right guiding a phone system can change they way you used to do business. i will recommended anyone to go with them for their service and guidance on how to setup your PBX, in top of all the voice Quality is better then what it used to be, thank you TeleBroad

Finally what I've been looking for

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Finally I found a telephone company that gives me everything I have been looking for... high quality customer service, easy to use interface, API integration for my CRM, quality & reliability at a fair price. I have been telling management for a while that it doesn't really make sense saving money on phones if we burn it up in the IT department trying to keep things running. With Telebroad my time spent on telecom related issues is nil and I get zero complaints from our users. When calling their customer service I get real US People in less than a minute that "knows" what they are doing.. I highly recommend this company and their service!!

Telebroad is a top industry leader in PBX phone systems. Their mission is to provide their customers with flexible and affordable service that includes feature-rich communication tools that satisfy their businesses demands. The three founders of Telebroad designed their company with one mission in mind: revolutionize business communication by providing their clients with the most reliable and flexible method of communication at a fraction of the cost. Since 2005 Telebroad has been providing this service successfully to businesses all over the nation.

What Industries has Telebroad Served?

Telebroad has a seasoned client base throughout the different industries that require high quality phone service. Some of these industries include B2B, non profit organizations, retail, healthcare facilities, legal institutions, real estate and many more. With their foot in most industries, Telebroad understands the needs that different types of businesses have, and works to eliminate the issues of communications through their phone service.

Advantages of a PBX Phone System service from Telebroad

Important overall advantages of choosing PBX Phone System service from Telebroad for your business include the following:

  • Telebroad prides themselves on being available to their clients, and providing exceptional service. Many businesses praise Telebroad for their customer satisfaction skills with a proclaimed, "Second to none!".
  • With Telebroad there are no hidden fees, fine print, no restrictions, no exta costs. What you see is what you are getting. With that level of transparency you know exactly what you sign up for.

PBX Phone System Service Plans Available for Business

Telebroad's PBX Phone System can be specifically structured to meet the needs of small companies (of less than 50 users) and mid-sized enterprises (of 50 to 500 users). Comprehensive phone service plans available for clients from Telebroad include the following:

Starter - Starting at $129.95 per month, the Starter plan offers one doorphone, three employee extensions, and multiple phone features that include: automatic auto attendant, voicemail to email, three way calling, and eFax. This plan is ideal for you when you are starting out and need the basics. Telebroad can fulfill your starter needs with this excellent plan.

Small Office - Looking to hook up your small office with the a strong and reliable phone system? This is the plan for you! With one executive extension, seven employee extensions, one conference room extension and one doorphone, this plan gives you the tools to set up with small office for success. Don't forget about the awesome features that include Direct Dial numbers for executives, call monitoring, call recording and much more. At only $339.95 per month Telebroad can help you satisfy your small office phone system demands while providing excellent customer service so that you never feel alone.

Mid-Sized Office - Taking the next step in supporting your mid-sized office's phone needs can be stressful, but with Telebroad you can rest assured that you will be providing your office with a reliable phone system and minimal worry. This plan offers twenty extensions for only $799.95 per month. At that price you get two executive extensions, twenty employee extensions, one conference room extension, one doorphone, and one storage room/kitchen extension. Additional features include: dedicated fax line, PLUS conference line up to 15 callers, extension dialing and much more!

  • Telebroad understands that every businesses needs are unique to their structure and operations. They offer a "Quote Me" option so that you can fit your package uniquely to your office's needs.

See also

Created by: rebecca.mercado, Last modification: Fri 06 of Jan, 2017 (19:12 UTC)
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