VoIP Service for Universities

Communication has the power to create more interactive discussions and immersive experiences for both students and educators. By taking advantages of a reliable communication platform like a Voice over Internet Protocol (VoIP) solution, universities can enable students to enhance their skills and to gain a wealth of knowledge to help them achieve success.

If you're new to VoIP and are searching for affordable VoIP service plans for universities, Voip-Info is your best source for all VoIP-related content. Join our interactive VoIP forums and read comprehensive information on VoIP topics such as software, hardware, configurations, guidelines, standards, and tips to help you make your transition to VoIP smooth and efficient.

How Can a VoIP System Improve Teaching and Learning Experiences in Universities?

A VoIP phone system can help enhance the teaching and learning processes by simplifying operations, improving engagement, and encouraging collaboration.

Using a feature-rich VoIP phone solution helps students, teachers, and administrators create wonderful learning opportunities in the following ways:

  • Encouraging collaboration and interaction by allowing students, teachers, and outside experts to meet virtually to share ideas and findings and to test their understanding on certain subjects anywhere and at any time.
  • Providing an easy way for students, teachers, and outside field experts to share and receive information in a variety of formats (e.g. images, text, audio, and video), which can help nurture the mind and develop new skill sets.
  • Extending the learning experience beyond the classroom. Through VoIP features such as video conferencing and instant messaging, students can pursue mentoring programs with outside field experts, participate in study groups, and join field trips via virtual learning environments.
  • Giving students and teachers unlimited access to information. Through Bring Your Own Device (BYOD) offerings, students can use their personal mobile devices to access the most relevant and up-to-date information available online and through digital textbooks or ebooks.

What are Some Important VoIP Features that Can Empower University Administrators and Teachers?

Teachers and administrators can take advantage of VoIP's enterprise-grade features and system integrations to help monitor student activities and to fully manage the university while reducing costs.

VoIP phone systems provide a rich set of features that enable teachers to communicate with students without the need for a physical classroom. By using softphones (which allow communication through desktops and mobile devices such as laptops, tablets, and smartphones), teachers can create exceptional virtual learning environments. Through VoIP technology, educators can set up virtual classrooms where they can deliver live classes, webinars, meetings, study groups, conferences, and more.

Through standard VoIP features such as call recording and call monitoring, universities can further enhance student learning. The call recording feature of VoIP allows teachers to record calls, store them in an audio format, and then share and send the valuable data to the students for training purposes. With call monitoring, teachers can actively monitor student activities and to listen to their discussions in real time. In this way, teachers can help students improve their performance through mentoring programs.

Also, integrating a VoIP-enabled student management system can help educators keep track of student attendance and enable them to manage student data in a seamless manner. Through a student management system integration, universities can streamline and simplify administrative tasks as well.

Aside from system integrations, the admin portal also helps administrators streamline operational workflows throughout the university. Using the admin portal gives administrators the power to deliver more fluid and efficient services such as managing calls, viewing and monitoring student activities, tracking and updating student and teacher accounts, and accessing custom reporting for billing and analytics.

Plus, teachers can also use a unified communication (UC) solution to connect with parents. Through a UC system, VoIP can help educators send and receive e-mails and voicemails on a single platform, and listen to messages (in an audio format) via a mobile phone or desktop computer. This way, teachers can answer questions from parents on the go.

How Can VoIP Help Universities Enhance Security and Cut Operational Costs?

VoIP systems provide university administrators the tools they need to enhance security measures and to reduce expenses while offering a solid return on investment.

One big benefit of a VoIP phone system is that a VoIP-enabled emergency notification system can help improve the safety of students, teachers, administrators, and other university personnel. Also, using text messaging and alarm systems can provide administrators a way to send and receive messages during power outages or when cell tower service is disrupted. By integrating mobile applications with a VoIP phone system, administrators can instantly communicate and alert everyone in case an incident or emergency situation by sending messages and instructions around the campus.

Two important VoIP features that enable administrators to contact students, teachers, and staff members during emergencies are IP paging and group paging. Through a group paging feature, administrators can pre-program a set of extension numbers and then dial an extension to alert all classrooms in case of an incident. IP paging also provides administrators the power to broadcast announcements and instructions via the telephone speakers located in various areas of the campus. Through these VoIP features, administrators can enhance security by providing students, teachers, and staff members an easy way to send messages and communicate during emergencies.

Another way to improve security in universities is through the Enhanced 911 (E911) service. Most VoIP service providers offer E911 to enable callers to easily connect to the nearest public safety answering point (PSAP). This way, when a distress call comes in, the PSAP selectively routes the caller to an emergency telephone number for police, firefighter, or paramedic services.

Aside from enhancing safety and security in universities, using a VoIP phone system offers tremendous cost-saving benefits. Because VoIP uses the IP network to make and receive calls, colleges can lessen monthly phone bills by eliminating the use of a public switched telephone service (PSTN) line.

A VoIP phone solution can also reduce charges associated with long distance and international calls by using virtual numbers, which are used to establish a local presence in various locations. This way, university administrators can allow a caller to be charged a local calling rate, regardless of the location of the call.

Additionally, utilizing softphones solutions can further reduce expenditures. Universities can easily install a softphone program on their personal mobile devices or computers and then use the software tools to make and receive calls via the Internet. Through this, university administrators do not need to purchase new equipment or pay for multiple phone lines.

Plus, with a Bring Your Own Device (BYOD) offering, VoIP technology can provide opportunities to enhance teaching and learning experiences while reducing infrastructure costs. By letting students bring in their own mobile devices in the classroom, universities can spend less on equipment and system upgrades. Also, through a BYOD solution, universities do not have to spend a fortune in keeping up with the coolest technology used for education.

See also

Created by: admin, Last modification: Wed 22 of Feb, 2017 (18:27 UTC)
Please update this page with new information, just login and click on the "Edit" or "Discussion" tab. Get a free login here: Register Thanks! - Find us on Google+